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Understanding Stress – Part 6: Auditory Exclusion

11 Comments / Article, Attention Management, Auditory exclusion, Decision Making, Firefighter Situational Awareness, Neuroscience, Safety, Situational awareness, Stress, Tunneled Senses / Rich Gasaway

Welcome to Part 6 of the Understanding Stress series. In the last segment I shared with you some of the ill-effects stress can have on vision and I made brief reference to a term that may be new to many readers – auditory exclusion. This is an important consequence of stress that can have tremendous […]

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Top Ten Near-Miss Interviews (SAM 248)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Attitude, Auditory exclusion, Automatic Action, Automation, Benchmarks, Biases, Bravado, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Educational Products, Ego, Emotions, Equipment, Error Creep, Excited, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gasaway Consulting Group, Goals, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Line of Duty Death, SAMatters Radio / Rich Gasaway

In this episode, I recap the events surrounding our most downloaded near-miss interviews in the history of the show. Length: 33 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Twelve Ways to Improve Situational Awareness (SAM 244)

Leave a Comment / Accountability, Attitude, Auditory exclusion, Close Call, Cognitive Memory, Command Support, Communications, Decision Making, Human Behavior, Hyper Vigilance, Information overload, Interruptions, Line of Duty Death, Long-Term Memory, Mindfulness, Miscommunications, Mission, Overload, Radios, Repetition, Risk, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Short Term Memory, Size Up, Staffing, Stress, Task Fixation, Teamwork, Vigilance, Workload Management, Worksheets / Rich Gasaway

In this episode, a special guest presents twelve ways to improve situational awareness while working in high-risk, high consequence environments. Length: 25 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level,

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Episode 234 | The Dirty Dozen – Killer Situational Awareness Barriers

Leave a Comment / Auditory exclusion, Cognitive Memory, Communications, Complacency, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Expectations, Experience, Fear, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Intuition, Judgment, Long-Term Memory, Meta Awareness, Miscommunications, Mission, Mission Myopia, Multitasking, Muscle Memory, Overload, Overwhelm, Perception, Perception Of Reality, Prediction, Pressure, Radios, Repetition, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Situational awareness, Size Up, Stress, Tacit Knowledge, Task Fixation, Tunnel Vision, Tunneled Senses, Under Confident, understaffing, Vigilance, Workload Management, Worksheets / Rich Gasaway

This episode discusses some of the most challenging barriers to situational awareness while working in high-risk, high-consequence environments. This is part 2 so if you missed part 1 – Episode 233 – be sure to check it out first and that will help you understand the challenges we are going to discuss here. Length: 36

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Episode 233 | The Process for Developing Situational Awareness

Leave a Comment / Auditory exclusion, Cognitive Memory, Communications, Complacency, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Expectations, Experience, Fear, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Intuition, Judgment, Long-Term Memory, Meta Awareness, Miscommunications, Mission, Mission Myopia, Multitasking, Muscle Memory, Overload, Overwhelm, Perception, Perception Of Reality, Prediction, Pressure, Radios, Repetition, Risk Assessment, Routines, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Situational awareness, Size Up, Stress, Tacit Knowledge, Task Fixation, Tunnel Vision, Tunneled Senses, Under Confident, Vigilance, Workload Management, Worksheets / Rich Gasaway

The episode discusses the process for developing and maintaining situational awareness. We will discuss the foundation, walls and roof of the SA development process. This is part 1 of a 2-part episode. Length: 36 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking

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Episode 231 | Kevin LaChapelle Interview Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Fatigue, Fear, Habits, Mayday, Mindfulness, Miscommunications, Mission, Personnel location, Pre Arrival Lens, Prediction, Progress Reports, Radios, Response Time Delays, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing / Rich Gasaway

This episode is part 1 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin. Length: 60 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your

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SAM 229 | Jonathan Hancock Interview

Leave a Comment / Accountability, Anger, Auditory exclusion, Close Call, Communications, Confusion, Crew Resource Management, Expectations, Experience, Fear, Frustration, Miscommunications, Near Miss, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Size Up, Staffing, Task Fixation, Teamwork, understaffing / Rich Gasaway

Firefighter Jonathan Hancock found himself alone, unexpectedly, in the middle of a residential dwelling fire. This is his story about how it happened and his lessons learned. Length: 46 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness

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Missing puzzle pieces

Leave a Comment / Accountability, Article, Auditory exclusion, Decision Making, Expectations, Human Factors, Intuition, Prediction, Repetition, Training / Rich Gasaway

The formation of situational awareness begins with perception. What you perceive becomes the foundation for understanding. What you understand then becomes the primer for prediction: Perception – Understanding – Prediction. This is how situational awareness is formed. Let’s explore one of the barriers to situational awareness that can occur if you shortcut the size-up process.

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Episode 222 | Doug Abernathy Interview – Part 2

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Close Call, Communications, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Error Creep, Experience, Gut Feeling, Habits, Independent Goal Setting - Freelancing, Intuition, Invincible, Judgment, Lost Focus, Mayday, Mayday and RIT, Mindfulness, Miscommunications, Mission, Mission Myopia, Response Time Delays, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Training, understaffing / Rich Gasaway

This episode revisits Part 2 of an interview with Indianapolis Health & Safety Chief Doug Abernathy discussing his near-miss at the Athletic Club Hotel fire on February 5, 1992 Length: 53 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational

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Episode 221 | Doug Abernathy Interview – Part 1

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Close Call, Communications, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Error Creep, Experience, Gut Feeling, Habits, Independent Goal Setting - Freelancing, Intuition, Invincible, Judgment, Line of Duty Death, Lost Focus, Mayday, Mayday and RIT, Mindfulness, Miscommunications, Mission, Mission Myopia, Response Time Delays, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Training, Tunnel Vision, understaffing / Rich Gasaway

This episode revisits Part 1 of an interview with Indianapolis Health & Safety Chief Doug Abernathy discussing his near-miss at the Athletic Club Hotel fire on February 5, 1992 Length: 54 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational

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