Communications Archives - Page 18 of 26 - Situational Awareness Matters!™

Episode 190 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 1

Leave a Comment / Accountability, Communications, Decision Making, Experience, Goals, Leadership, Mission, Risk Assessment, SAMatters Radio, Shared Mental Models, Standard Operating Procedures/Guidelines, Training / Rich Gasaway

Episode 190 is Part 1 of a 2-part interview with Norfolk Assistant Fire Chief John DiBacco talking about the after-action review process used by Norfolk Fire to learn lessons from significant incidents. Length: 36 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of […]

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Episode 189 | Communications Overload

Leave a Comment / Attention Management, Auditory exclusion, Cognitive Memory, Communications, Information overload, Mayday, Miscommunications, Overload, Radios, SAMatters Radio, Selective Listening / Rich Gasaway

This episode discusses the cognitive overload that can occur when there is too much verbal information to process. Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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Confronting a Boss With Flawed Situational Awareness

1 Comment / Accountability, Article, Communications, Crew Resource Management, Culture, Ego, Firefighter Situational Awareness, Human Behavior, Leadership, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork / Rich Gasaway

I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

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Confabulation: It Sounds Better Than Lying

5 Comments / Accountability, Article, Attention Management, Communications, Confabulation, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

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Episode 185 | St. Charles Fire Department Near Miss – Part 3

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 3 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 48 minutes Click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of

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Complex Communications

4 Comments / Article, Attention Management, Auditory exclusion, Communications, Decision Making, Firefighter Situational Awareness, Human Behavior, Human Factors, Information overload, Mayday and RIT, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Stress / Rich Gasaway

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols. We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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Episode 184 | St. Charles Fire Department Near Miss – Part 2

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Progress Reports, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 2 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 45 minutes click the YouTube icon to listen

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Teaching Situational Awareness and Decision Making

2 Comments / Article, Communications, Crew Resource Management, Culture, Decision Making, Leadership, Meta Awareness, Risk Assessment, Safety, Situational awareness, Size Up, Teamwork, Training / Rich Gasaway

Situational awareness is the foundation for good decision making. Situational awareness is formed by observing… and understanding what is happening in your environment, in the context of how time is passing. That “understanding” is then used to make predictions of future events. For those who have attended my full-day situational awareness classes you know this

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Episode 183 | St. Charles Fire Department Near Miss – Part 1

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Progress Reports, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 1 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 56 minutes Click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding

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Episode 182 | Colorado Springs FD Interview – Part 2

Leave a Comment / Accountability, Automatic Action, Cognitive Memory, Communications, Competency, Crew Resource Management, Culture, Decision Making, Expectations, Firefighter Situational Awareness, Human Behavior, Insubordination, Judgment, Leadership, Mayday and RIT, Risk Assessment, SAMatters Radio, Size Up, Teamwork / Rich Gasaway

This episode is part 2 of an interview with three members of the Colorado Springs Fire Department discussing recruit training, using science to teach firefighting and more. Length: 50 minutes Click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to

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