Communications

These are the first responder decision making and situational awareness issues and opportunities related to radio, face-to-face and interpersonal communications.

The Midwest Fire Story – Brett Jensen Interview (Episode 299)

Leave a Comment / Automation, Communications, Competency, Crew Resource Management, Culture, Decision Making, Equipment, Experience, Firefighter Situational Awareness, Leadership, Mission, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork, Technology /

This episode is an interview with Midwest Fire Vice President and General Manager Brett Jensen, discussing the Midwest Fire way of doing business. Length: 58 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a […]

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Surrounded by Fire: The Roree Payment Story – Part 2 (Episode 298)

Leave a Comment / Accountability, Assumptions, Attention Management, Building Construction, Close Call, Command Location, Command Support, Communications, Complacency, Confusion, Decision Making, Expectations, Experience, Judgment, Mindfulness, Mission, Near Miss, Optimism, Personal Protective Equipment, Personnel location, Prediction, Risk, Routines, Safety, SAMatters Radio, Size Up, Staffing, Task Fixation, Teamwork, Technology, understaffing /

This episode is part 2 of a 2-part interview with Clearview Fire & EMS Chief Roree Payment, sharing the details of a residential dwelling fire near-miss where he was caught in a fireball due to rapidly changing, wind-driven conditions. Length: 51 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

Surrounded by Fire: The Roree Payment Story – Part 2 (Episode 298) Read More »

Surrounded by Fire: The Roree Payment Story – Part 1 (Episode 297)

Leave a Comment / Accountability, Assumptions, Attention Management, Building Construction, Close Call, Command Location, Command Support, Communications, Complacency, Confusion, Decision Making, Expectations, Experience, Judgment, Mindfulness, Mission, Near Miss, Optimism, Personal Protective Equipment, Personnel location, Prediction, Risk, Routines, Safety, SAMatters Radio, Size Up, Staffing, Task Fixation, Teamwork, Technology, understaffing /

This episode is part 1 of a 2-part interview with Clearview Fire & EMS Chief Roree Payment, sharing the details of a residential dwelling fire near-miss where he was caught in a fireball due to rapidly changing, wind-driven conditions. Length: 47 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

Surrounded by Fire: The Roree Payment Story – Part 1 (Episode 297) Read More »

Trapped Under a Roof Collapse. The Mike Beutler Story – Part 2 (Episode 293)

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Building Construction, Close Call, Command Presence, Communications, Competency, Complacency, Culture, Decision Making, Experience, Judgment, Mayday, Mission, Mission Myopia, Near Miss, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Task Fixation, Teamwork, Tunnel Vision /

This episode is part 2 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 35 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are

Trapped Under a Roof Collapse. The Mike Beutler Story – Part 2 (Episode 293) Read More »

Trapped Under a Roof Collapse. The Mike Beutler Story – Part 1 (Episode 292)

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Building Construction, Close Call, Command Presence, Communications, Competency, Complacency, Culture, Decision Making, Experience, Judgment, Mayday, Mission, Mission Myopia, Near Miss, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Task Fixation, Teamwork, Tunnel Vision /

This episode is part 1 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 32 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are

Trapped Under a Roof Collapse. The Mike Beutler Story – Part 1 (Episode 292) Read More »

Trapped Under A Ceiling Collapse. The Ron Hunter Story (Episode 291)

Leave a Comment / Accountability, Assumptions, Attention Management, Automatic Action, Building Construction, Checklists, Close Call, Communications, Confusion, Crew Resource Management, Decision Making, Disoriented, Gut Feeling, Intuition, Mayday, Mayday and RIT, Mental Models, Mindfulness, Miscommunications, Mission Myopia, Over Confident, Personnel location, Progress Reports, Risk, Risk Assessment, Safety, SAMatters Radio, Time Distortion, Training /

In this episode, I interview Spartanburg Fire Lieutenant, Ron Hunter, as he recounts the mayday and RIT activation after being trapped under a collapsed ceiling at an apartment building fire. Length: 71 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness

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Preview of the AskRail® App (Episode 290)

Leave a Comment / Accountability, Automation, Benchmarks, Checklists, Command Support, Communications, Decision Making, Equipment, Firefighter Situational Awareness, Mental Models, Mindfulness, Mission, Personnel location, Radios, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Teamwork, Technology, Worksheets /

In this episode, we interview Retired Fire Chief Charles Warner as he explains the features and benefits of the free AskRail® mobile app. Length: 36 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

6 Comments / Article, Attention Management, Auditory exclusion, Communications, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Emotions, Equipment, Firefighter Situational Awareness, Human Factors, Information overload, Multitasking, Safety, Situational awareness, Stress, Teamwork, Tunneled Senses /

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

Leave a Comment / Assumptions, Attention Management, Auditory exclusion, Cognitive Memory, Command Location, Communications, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Human Factors, Information overload, Lost Focus, Mindfulness, Miscommunications, Overload, Overwhelm, Perception Of Reality, Pre Arrival Lens, Radios, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Standard Operating Procedures/Guidelines, Technology, Tunneled Senses, Vigilance /

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289) Read More »

Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

Leave a Comment / Assumptions, Attention Management, Auditory exclusion, Cognitive Memory, Command Location, Communications, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Human Factors, Information overload, Lost Focus, Mindfulness, Miscommunications, Overload, Overwhelm, Perception Of Reality, Pre Arrival Lens, Radios, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Standard Operating Procedures/Guidelines, Technology, Tunneled Senses, Vigilance /

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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