Competency Archives - Page 5 of 9 - Situational Awareness Matters!™

Responders Overcome by Carbon Monoxide – The Mukilteo Fire Story – Part 1 (Episode 308)

Leave a Comment / Accountability, Assumptions, Attention Management, Close Call, Communications, Competency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Expectations, Experience, Fear, Human Error, Human Factors, Illness, Judgment, Mindfulness, Miscommunications, Mission Myopia, Near Miss, Personal Protective Equipment, Personnel location, Pre Arrival Lens, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Vigilance / Rich Gasaway

This interview is part 1 of a 2-part interview with three members of the Mukilteo Fire Department who were overcome by carbon monoxide on an EMS call. Length: 43 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and […]

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You Can’t Rush Expertise

1 Comment / Accountability, Article, Competency, Decision Making, Training / Rich Gasaway

You may or may not know there are researchers who dedicate their lives to understanding what makes someone an expert and how long it takes for them to acquire the knowledge to be an expert. One of the pioneers in the field of expert knowledge research is K. Anders Erickson. The findings of Dr. Erickson’s

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The Midwest Fire Story – Brett Jensen Interview (Episode 299)

Leave a Comment / Automation, Communications, Competency, Crew Resource Management, Culture, Decision Making, Equipment, Experience, Firefighter Situational Awareness, Leadership, Mission, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork, Technology / Rich Gasaway

This episode is an interview with Midwest Fire Vice President and General Manager Brett Jensen, discussing the Midwest Fire way of doing business. Length: 58 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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The Normalization of Deviance

8 Comments / Article, Assumptions, Competency, Complacency, Expectations, Experience, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

It’s an odd term – normalization of deviance. But the term and the premise behind the term provides a valuable explanation as to some of the behaviors we observe in the first responder world. Defining the term Normalization: To make normal; to make an established standard. Deviance: Departing from the norm; performing

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Overconfidence – A Dangerous Minefield (Episode 296)

Leave a Comment / Accountability, Assumptions, Attitude, Automatic Action, Competency, Complacency, Culture, Decision Making, Denial, Ego, Expectations, Experience, Explicit Knowledge, Human Behavior, Human Error, Human Factors, Incompetence, Judgment, Leadership, Mindfulness, Miscommunications, Optimism, Over Confident, Risk, Risk Assessment, Safety, SAMatters Radio, Tacit Knowledge, Under Confident / Rich Gasaway

In this episode, we review the Overconfidence chapter of my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 28 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Trapped Under a Roof Collapse. The Mike Beutler Story – Part 2 (Episode 293)

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Building Construction, Close Call, Command Presence, Communications, Competency, Complacency, Culture, Decision Making, Experience, Judgment, Mayday, Mission, Mission Myopia, Near Miss, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Task Fixation, Teamwork, Tunnel Vision / Rich Gasaway

This episode is part 2 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 35 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are

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The Overconfident Incompetent

4 Comments / Article, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Firefighter Situational Awareness, Human Behavior, Human Factors, Incompetence, Safety, Situational awareness, Training / Rich Gasaway

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the

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Trapped Under a Roof Collapse. The Mike Beutler Story – Part 1 (Episode 292)

This episode is part 1 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 32 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are

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Team Situational Awareness

Leave a Comment / Accountability, Article, Checklists, Competency, Crew Resource Management, Decision Making / Rich Gasaway

This is going to be an uncomfortable conversation as we talk about assessing your team to identify your weak links – the members who are not adequately trained, prepared or fit to perform the duties of a firefighter. During my SA programs, we talk about the need to complete a situational awareness “size-up” of the

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Coffee Talk with Carl Potter from The Safety Institute (Episode 285)

Leave a Comment / Accountability, Assumptions, Attitude, Benchmarks, Biases, Cognitive Memory, Communications, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Equipment, Expectations, Experience, Goals, Gut Feeling, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Mental Models, Mindfulness, Miscommunications, Mission, Multitasking, Muscle Memory, Near Miss, Optimism, Over Confident, Overload, Overwhelm, Perception Of Reality, Personal Protective Equipment, Personnel location, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Task Saturation, Teamwork, Technology, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Vigilance, Workload Management / Rich Gasaway

In this episode, I am interviewed on the Coffee Talk Show with Carl Potter, founder of The Safety Institute. The Safety Institute is a resource for organizations that want to create workplaces where it’s difficult to get hurt. Length: 68 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you

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