Confusion Archives - Page 9 of 11 - Situational Awareness Matters!™

Episode 205 | Frustration

Leave a Comment / Accountability, Anger, Assumptions, Attention Management, Attitude, Command Presence, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Expectations, Frustration, Human Behavior, Preoccupation, SAMatters Radio, Stress / Rich Gasaway

This episode examines how frustration can impact your situational awareness. Length: 27 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. […]

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Episode 203 | Normalization of Deviance

Leave a Comment / Accountability, Assumptions, Attitude, Automatic Action, Close Call, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Error Creep, Expectations, Human Behavior, Human Error, Human Factors, Incompetence, Independent Goal Setting - Freelancing, Invincible, Judgment, Line of Duty Death, Mindfulness, Mission, Mission Myopia, Near Miss, Optimism, Over Confident, Perception Of Reality, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Stress, Teamwork / Rich Gasaway

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and this can cause us to want to take a shortcut from safety best practices. Length: 29 minutes click the YouTube icon to listen __________________________________________________

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Episode 202 | Relationship Bias

Leave a Comment / Anger, Assumptions, Biases, Communications, Competency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Emotions, Expectations, Frustration, Human Behavior, Human Factors, Judgment, Miscommunications, Perception Of Reality, Progress Reports, SAMatters Radio, Selective Listening, Shared Mental Models, Teamwork / Rich Gasaway

The episode explores how relationship bias can impact situational awareness. Length: 29 minutes click the YouTube icon to listen

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Episode 201 | When Unexpected Things Happen

Leave a Comment / Anger, Assumptions, Cognitive Memory, Confusion, Crew Resource Management, Decision Making, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Human Factors, Information overload, Intuition, Judgment, Long-Term Memory, Mental Models, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Prediction, SAMatters Radio, Sensory Conflict, Shared Mental Models, Tacit Knowledge / Rich Gasaway

In this episode, we explore what happens when faced with unexpected situations and your brain tries to make sense of the unexpected. Length: 33 minutes click the YouTube icon to listen

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Episode 200 | Chesterfield County Interview – Part 3

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Auditory exclusion, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is the third (and final) segment of an interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 50 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making

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Episode 199 | Chesterfield County Interview – Part 2

This episode is part two of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 58 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Episode 198 | Chesterfield County Interview – Part 1

1 Comment / Accountability, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is part one of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 46 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Episode 188 | When the puzzle pieces don’t fit

Leave a Comment / Assumptions, Attention Management, Automatic Action, Command Presence, Complacency, Confusion, Decision Making, Denial, Expectations, Gut Feeling, Illness, Intuition, Meta Awareness, Mission Myopia, Near Miss, Personnel location, Pre Arrival Lens, Routines, Safety, SAMatters Radio, Task Fixation, Teamwork, Vigilance / Rich Gasaway

This episode discusses the confusion that can occur when the information you gather during size-up do not fit your expectations of what you thought you were going to see or hear. Length: 35 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness

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Episode 186 | You Can’t Handle the Truth

Leave a Comment / Cognitive Memory, Confabulation, Confusion, Decision Making, Human Behavior, Human Factors, Information overload, Miscommunications, Overload, Progress Reports, Safety, SAMatters Radio, Stress / Rich Gasaway

This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Episode 185 | St. Charles Fire Department Near Miss – Part 3

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 3 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 48 minutes Click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of

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