Crew Resource Management

These are the first responder situational awareness and decision making issues and opportunities related to crew resource management.

Dispatchers Role in Situational Awareness

One of the situational awareness best practices discussed during the Fifty Ways to Kill a First Responder program is the role played by the dispatcher during an emergency incident. As I have discussed this many times with first responders throughout the United States I have come to the conclusion that in some jurisdictions the dispatcher […]

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Creatures of Habit

Perhaps you’ve heard it said that we are creatures of habit. The more we do something over and over again, the more likely that behavior will be turned into a habit. But what happens in the mystical world of the brain when a behavior becomes a habit? Is your behavior under stress predictable? Rational? Understandable?

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Confronting a Boss With Flawed Situational Awareness

  I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

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The Myth of Multitasking and Situational Awareness

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, all at the same time. When it comes to managing attention, the human brain cannot

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Confirmation Bias Impacts Situational Awareness

The foundation of situational awareness is capturing clues and cues in your environment – what some would call “paying attention” – and then making sense of those clues and cues – what some would call “understanding” – and then making projections of future events – what some would call “prediction.” One of the challenges in the

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Confabulation: It Sounds Better Than Lying

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

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Episode 185 | St. Charles Fire Department Near Miss – Part 3

This episode is part 3 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 48 minutes Click the YouTube icon to listen   _____________________________________________________ If you are interested in taking your understanding of

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Episode 184 | St. Charles Fire Department Near Miss – Part 2

This episode is part 2 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 45 minutes click the YouTube icon to listen

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Situational Awareness Matters!

Teaching Situational Awareness and Decision Making

Situational awareness is the foundation for good decision making. Situational awareness is formed by observing… and understanding what is happening in your environment, in the context of how time is passing. That “understanding” is then used to make predictions of future events. For those who have attended my full-day situational awareness classes you know this

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Episode 183 | St. Charles Fire Department Near Miss – Part 1

This episode is part 1 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 56 minutes Click the YouTube icon to listen     _____________________________________________________ If you are interested in taking your understanding

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