Crew Resource Management Archives - Page 2 of 19 - Situational Awareness Matters!™

First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385

Leave a Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Mission, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 2 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in […]

First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385 Read More »

First-in engine under gunfire: The Chris Paskett Interview: Part 1 – SAM 384

1 Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 1 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in

First-in engine under gunfire: The Chris Paskett Interview: Part 1 – SAM 384 Read More »

Improving Responder Safety on the Roadway: The John Gonzalez Interview -SAM 380

Leave a Comment / Assumptions, Attention Management, Automation, Close Call, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Mindfulness, Mission, Mission Myopia, Personnel location, Prediction, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Teamwork, Technology, Tunnel Vision, Vigilance / Rich Gasaway

This episode is an interview with John Gonzalez from Florian Re Appratus, a company focused on improving responder safety on roadway incidents. John Gonzalez is a past District Chief of Toms River Fire District 1 in Ocean County, NJ and has been an active volunteer firefighter for over 30 years. Chief Gonzalez served as a

Improving Responder Safety on the Roadway: The John Gonzalez Interview -SAM 380 Read More »

Complacency – SAM 369

Leave a Comment / Assumptions, Attitude, Bravado, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Ego, Error Creep, Expectations, Experience, Firefighter Situational Awareness, Goals, Habits, Human Behavior, Human Error, Human Factors, Invincible, Judgment, Leadership, Mind Drift, Mindfulness, Mission, Mission Myopia, Neuroscience, Over Confident, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Task Fixation, Vigilance, Workload Management / Rich Gasaway

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché

Complacency – SAM 369 Read More »

Six Red Flags for Danger – SAM 361

Leave a Comment / Benchmarks, Checklists, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Comprehension, Crew Resource Management, Culture, Decision Making, Expectations, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Mindfulness, Neuroscience, Perception, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Situational awareness, Training, understaffing, Understanding, Vigilance / Rich Gasaway

In this episode we discuss six red flags for danger that may get overlooked or ignored at a structure fire. The red flags discussed in the episode are clues and cues that provide conscious (overt) awareness of what is going on or subconscious (covert) awareness of what may be going on. The red flags

Six Red Flags for Danger – SAM 361 Read More »

Working Command – SAM 360

Leave a Comment / Automation, Benchmarks, Checklists, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Distractions and Interruptions, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Interruptions, Judgment, Leadership, Lost Focus, Mayday, Mayday and RIT, Mental Models, Mindfulness, Mission, Neuroscience, Personnel location, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Teamwork, Vigilance, Workload Management / Rich Gasaway

In this episode explores how situational awareness may be impacted when the first arriving officer establishes a “working command.” I get asked a lot of questions about what the first arriving company officer should do at a working structure fire. Specifically, the debate revolves around two basic premise. Should the first arriving company officer assume

Working Command – SAM 360 Read More »

19 Ways Communications can Impact SA – SAM 359

Leave a Comment / Auditory exclusion, Checklists, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Disoriented, Expectations, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Information overload, Interruptions, Mental Models, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Personnel location, Pre Arrival Lens, Progress Reports, Radios, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Technology, Training, Vigilance / Rich Gasaway

In this episode we discuss 19 ways that communications issues can impact Situational Awareness. First responders spend a lot of time together, on calls, in the station, and in many cases in social settings outside of work. All of this interaction builds relationships that allow responders to trust their lives to each other. We’ll

19 Ways Communications can Impact SA – SAM 359 Read More »

Conducting Realistic Fire Training – SAM 358

Leave a Comment / Accountability, Attitude, Automatic Action, Building Construction, Command Location, Command Presence, Command Support, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Mindfulness, Neuroscience, Personal Protective Equipment, Personnel location, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Simulation, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, Training / Rich Gasaway

In this episode we put the shoe on the other foot… and I am interviewed by Chris Crawford is a firefighter with the Beaver Falls, Pennsylvania Fire Department and a Public Administration major at Point Park University. Chris was writing a paper on firefighter training for his Applications of Fire Research Class and asked to

Conducting Realistic Fire Training – SAM 358 Read More »

Contact with a 33kV Electric Line. The Sioux Falls Fire Department Story – SAM 357

Leave a Comment / Accountability, Assumptions, Close Call, Communications, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Equipment, Error Creep, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Lost Focus, Mindfulness, Miscommunications, Mission, Mission Myopia, Multitasking, Near Miss, Neuroscience, Over Confident, Personnel location, Prediction, Preoccupation, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Task Fixation, Teamwork, Training, Vigilance / Rich Gasaway

This episode interviews four members of the Sioux Falls (South Dakota) Fire Department who experienced a near-miss event when the platform on Truck 7 came into contact with a 33 kV transmission line during a routine truck check at the station. First responders spend a lot of time together, on calls, in the station,

Contact with a 33kV Electric Line. The Sioux Falls Fire Department Story – SAM 357 Read More »

Peer Pressure – SAM 356

Leave a Comment / Assertiveness, Attitude, Bravado, Communications, Crew Resource Management, Culture, Decision Making, Ego, Emotions, Expectations, Fear, Frustration, Human Behavior, Human Error, Human Factors, Insubordination, Invincible, Judgment, Leadership, Neuroscience, Over Confident, Pressure, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Teamwork, Under Confident / Rich Gasaway

This episode explores our basic human desire to be liked and respected. Not only do we want to be liked, but we also have a very strong internal drive to avoid embarrassment. These traits of human behavior can result in peer pressure that can, in turn, impact your situational awareness. First responders spend a

Peer Pressure – SAM 356 Read More »