Crew Resource Management

These are the first responder situational awareness and decision making issues and opportunities related to crew resource management.

Pre-Arrival Lens, Task Fixation, Mission Myopia and Fear (Episode 246)

Leave a Comment / Communications, Confusion, Crew Resource Management, Decision Making, Ego, Emotions, Experience, Fear, Human Factors, Intuition, Mental Models, Mindfulness, Miscommunications, Mission, Mission Myopia, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Stress, Task Fixation, Task Saturation, Vigilance /

In this episode, you get to sit in on a segment of a situational awareness program where Dr. Gasaway discusses four situational awareness barriers. Length: 33 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to […]

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Peer Pressure Can Impact Situational Awareness

2 Comments / Article, Communications, Crew Resource Management, Culture, Decision Making, Ego, Fear, Firefighter Situational Awareness, Leadership, Safety, Situational awareness, Stress, Teamwork /

The social interaction between coworkers may not be on your mind as you think about  situational awareness. But the fact is we are all influenced by our relationships with others. We have an inherent internal desire to be well-liked and respected. We also have a very strong internal drive to avoid embarrassment. These traits of

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Weather Can Impact Situational Awareness

1 Comment / Article, Attention Management, Communications, Competency, Crew Resource Management, Decision Making, Distractions and Interruptions, Fatigue, Firefighter Situational Awareness, Human Behavior, Human Factors, Information overload, Multitasking, Risk Assessment, Safety, Situational awareness, Stress, Teamwork, Weather /

You may recall from earlier discussions that situational awareness is formed by gathering information about what is happening in the environment around you. Then, your brain takes that information and attempts to form an understanding of what it all means. Finally, after understanding what it means, you make predictions of future events. This is a

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Situational Awareness Matters

Nine Dangerous Mindsets: Part 9 – The Synergist

Leave a Comment / Accountability, Article, Communications, Crew Resource Management, Culture, Decision Making, Ego, Firefighter Situational Awareness, Safety, Situational awareness, Teamwork /

Welcome to this, the last of the nine part series on dangerous mindsets. From the feedback I’m getting, this series hit some chords with readers. I appreciate the kind words about my observations and the advice I’ve dispensed throughout this series. In this installment I’m going to talk about the Synergist – the person who

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Nine Dangerous Mindsets – Part 7: The Superman/Superwoman

Article, Communications, Crew Resource Management, Decision Making, Ego, Fear, Firefighter Situational Awareness, Human Behavior, Human Factors, Leadership, Safety, Situational awareness /

Welcome to installment seven of the Nine Dangerous Mindsets series. While these mindsets may have many dangerous implications, my focus is to bring light to how they can impact situational awareness and team safety. I have been receiving some amazing feedback so far on this series. Readers are sharing that I have struck a chord,

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Episode 231 | Kevin LaChapelle Interview Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Fatigue, Fear, Habits, Mayday, Mindfulness, Miscommunications, Mission, Personnel location, Pre Arrival Lens, Prediction, Progress Reports, Radios, Response Time Delays, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing /

This episode is part 1 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 60 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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Situational Awareness Matters

Nine Dangerous Mindsets – Part 6: The Silent

1 Comment / Article, Communications, Crew Resource Management, Culture, Decision Making, Ego, Fear, Firefighter Situational Awareness, Human Behavior, Human Factors, Safety, Situational awareness, Stress /

Welcome to part six of this nine-part series on dangerous mindsets that can impact situational awareness. I appreciate all of the very kind feedback I have been receiving on this series on Facebook, Twitter and by email. Your positive feedback energizes me so much. Thank you. In this segment we’re going to discuss the Silent member.

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Situational Awareness Matters

Nine Dangerous Mindsets – Part 5: The Stubborn

8 Comments / Accountability, Article, Crew Resource Management, Culture, Decision Making, Ego, Fear, Firefighter Situational Awareness, Leadership, Safety, Situational awareness /

Welcome to the fifth of the nine-part series on dangerous mindsets that can impact situational awareness and, subsequently, the safety of your team. In this article I am going to address the stubborn team member. This individual can be described as one set in their ways, closed minded and perhaps even defiant. Their narrowed view

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SAM 229 | Jonathan Hancock Interview

Leave a Comment / Accountability, Anger, Auditory exclusion, Close Call, Communications, Confusion, Crew Resource Management, Expectations, Experience, Fear, Frustration, Miscommunications, Near Miss, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Size Up, Staffing, Task Fixation, Teamwork, understaffing /

Firefighter Jonathan Hancock found himself alone, unexpectedly, in the middle of a residential dwelling fire.  This is his story about how it happened and his lessons learned.   Length: 46 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness

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Nine Dangerous Mindsets: Part 4 – The Superior

Leave a Comment / Accountability, Article, Crew Resource Management, Culture, Decision Making, Ego, Fear, Firefighter Situational Awareness, Human Behavior, Human Factors, Leadership, Mental Models, Safety, Situational awareness, Stress, Teamwork /

Welcome to the fourth installment of the Dangerous Mindsets series. Previously I talked about the dangerous mindsets of the Starter, the Subordinate and the Specialist. This article addresses the Superior or, more appropriately, the Superior with personal issues and how that can impact situational awareness and team safety. It would be rare for a supervisor

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