Denial

These are the first responder situational awareness and decision making issues and opportunities related to denial.

Episode 120 | Interview with Instructor John Dixon

  In this episode I sat down for an interview with Instructor John Dixon to discuss his passion topic – the normalization of deviance.     Length: 63 minutes click the YouTube icon to listen     _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher […]

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Episode 109 | The Perfect Storm

  This episode discusses the fire service “perfect storm” – a combination of unpredictable circumstances that lead to a catastrophic outcome. Length: 39 minutes Click the YouTube icon to listen     _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness

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The Routine Call

During a recent situational awareness program a participant was discussing something that went wrong at a routine call. As the story went, the crew had been to this address numerous times for the same (or similar) problem. Each time, the issue was resolved quickly and without incident. The call was, by his words, routine.  So,

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