Emotions

These are the first responder situational awareness and decision making issues and opportunities related to emotions.

Eagle Scout – First Responder: The Daniel Konzelman Story (Episode 255)

1 Comment / Attitude, Automatic Action, Communications, Competency, Confusion, Decision Making, Denial, Disoriented, Emotions, Excited, Expectations, Experience, Fear, Information overload, Judgment, Mindfulness, Miscommunications, Overwhelm, Pressure, Risk, SAMatters Radio, Size Up, Stress, Teamwork, Time Distortion, Training /

Daniel Konzelman is an Eagle Scout and an accountant who found himself in the most unsuspecting place he could ever imagine. First on-scene where an Amtrak train derailed just south of Seattle on December 18, 2017.  Listen to the story of this amazing young man as he talks about what it was like to be […]

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Backdraft and Mayday! – Part 3 (Episode 251)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 3 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 62 minutes         Click the YouTube icon to watch the full VIDEO    

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Backdraft and Mayday! – Part 2 (Episode 250)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 2 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 40 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

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Backdraft and Mayday! – Part 1 (Episode 249)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 1 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 67 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

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Top Ten Near-Miss Interviews (SAM 248)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Attitude, Auditory exclusion, Automatic Action, Automation, Benchmarks, Biases, Bravado, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Educational Products, Ego, Emotions, Equipment, Error Creep, Excited, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gasaway Consulting Group, Goals, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Line of Duty Death, SAMatters Radio /

In this episode, I recap the events surrounding our most downloaded near-miss interviews in the history of the show. Length: 33 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Mental Rehearsal (Episode 247)

Leave a Comment / Accountability, Assumptions, Attention Management, Automatic Action, Checklists, Cognitive Memory, Decision Making, Emotions, Expectations, Experience, Goals, Intuition, Mindfulness, Mission, Neuroscience, Repetition, Routines, Safety, SAMatters Radio, Time Distortion, Worksheets /

In this episode, we discuss how workers can improve their safety by using mental rehearsals. Length: 21 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness

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Pre-Arrival Lens, Task Fixation, Mission Myopia and Fear (Episode 246)

Leave a Comment / Communications, Confusion, Crew Resource Management, Decision Making, Ego, Emotions, Experience, Fear, Human Factors, Intuition, Mental Models, Mindfulness, Miscommunications, Mission, Mission Myopia, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Stress, Task Fixation, Task Saturation, Vigilance /

In this episode, you get to sit in on a segment of a situational awareness program where Dr. Gasaway discusses four situational awareness barriers. Length: 33 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to

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Episode 239 | How Could They Be SO Stupid?

Leave a Comment / Accountability, Anger, Assumptions, Attitude, Biases, Communications, Culture, Denial, Ego, Emotions, Human Behavior, Judgment, Leadership, SAMatters Radio, Teamwork /

  This episode discusses how easy it is for first responders to adopt a judgmental mindset and miss important lessons that can improve situational awareness. Length: 17 minutes   Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk

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Episode 232 | Kevin LaChapelle Interview Part 2

Leave a Comment / Assumptions, Cognitive Memory, Communications, Confabulation, Confusion, Decision Making, Emotions, Expectations, Hallucinations, Judgment, Near Miss, Neuroscience, Over Confident, Perception, Perception Of Reality, Pre Arrival Lens, Repetition, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up /

This episode is part 2 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 37 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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Episode 231 | Kevin LaChapelle Interview Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Fatigue, Fear, Habits, Mayday, Mindfulness, Miscommunications, Mission, Personnel location, Pre Arrival Lens, Prediction, Progress Reports, Radios, Response Time Delays, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing /

This episode is part 1 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 60 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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