Expectations Archives - Page 15 of 20 - Situational Awareness Matters!™

Episode 206 | Competing Goals

Leave a Comment / Accountability, Assumptions, Automatic Action, Benchmarks, Communications, Crew Resource Management, Decision Making, Expectations, Goals, Independent Goal Setting - Freelancing, Miscommunications, Mission, Progress Reports, Safety, SAMatters Radio, Shared Mental Models, Teamwork, Technology, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Under Confident, understaffing, Vigilance, Weather, Workload Management, Worksheets / Rich Gasaway

This episode examines how competing goals can impact situational awareness. Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. […]

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Episode 205 | Frustration

Leave a Comment / Accountability, Anger, Assumptions, Attention Management, Attitude, Command Presence, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Expectations, Frustration, Human Behavior, Preoccupation, SAMatters Radio, Stress / Rich Gasaway

This episode examines how frustration can impact your situational awareness. Length: 27 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy.

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Episode 204 | Assumptions

Leave a Comment / Assumptions, Automatic Action, Biases, Cognitive Memory, Decision Making, Expectations, Experience, Human Factors, Judgment, Mindfulness, SAMatters Radio / Rich Gasaway

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and this can cause us to want to take a shortcut from safety best practices. Length: 27 minutes click the YouTube icon to listen __________________________________________________ If you

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Episode 203 | Normalization of Deviance

Leave a Comment / Accountability, Assumptions, Attitude, Automatic Action, Close Call, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Error Creep, Expectations, Human Behavior, Human Error, Human Factors, Incompetence, Independent Goal Setting - Freelancing, Invincible, Judgment, Line of Duty Death, Mindfulness, Mission, Mission Myopia, Near Miss, Optimism, Over Confident, Perception Of Reality, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Stress, Teamwork / Rich Gasaway

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and this can cause us to want to take a shortcut from safety best practices. Length: 29 minutes click the YouTube icon to listen __________________________________________________

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Episode 202 | Relationship Bias

Leave a Comment / Anger, Assumptions, Biases, Communications, Competency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Emotions, Expectations, Frustration, Human Behavior, Human Factors, Judgment, Miscommunications, Perception Of Reality, Progress Reports, SAMatters Radio, Selective Listening, Shared Mental Models, Teamwork / Rich Gasaway

The episode explores how relationship bias can impact situational awareness. Length: 29 minutes click the YouTube icon to listen

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Episode 201 | When Unexpected Things Happen

Leave a Comment / Anger, Assumptions, Cognitive Memory, Confusion, Crew Resource Management, Decision Making, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Human Factors, Information overload, Intuition, Judgment, Long-Term Memory, Mental Models, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Prediction, SAMatters Radio, Sensory Conflict, Shared Mental Models, Tacit Knowledge / Rich Gasaway

In this episode, we explore what happens when faced with unexpected situations and your brain tries to make sense of the unexpected. Length: 33 minutes click the YouTube icon to listen

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Episode 200 | Chesterfield County Interview – Part 3

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Auditory exclusion, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is the third (and final) segment of an interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 50 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making

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Explaining Resistance to Change

Leave a Comment / Article, Communications, Crew Resource Management, Decision Making, Ego, Expectations, Fear, Human Behavior, Human Factors, Leadership, Repetition, Safety, Size Up, Teamwork / Rich Gasaway

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

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Episode 199 | Chesterfield County Interview – Part 2

This episode is part two of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 58 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Episode 198 | Chesterfield County Interview – Part 1

1 Comment / Accountability, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is part one of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 46 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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