Human Behavior Archives - Page 14 of 22 - Situational Awareness Matters!™

Multiple Awarenesses

1 Comment / Article, Attention Management, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Human Behavior, Human Factors, Safety, Situational awareness / Rich Gasaway

The mission of this website and my personal passion for situational awareness is to help first responders see the bad things coming in time to change the outcome. Consistent with that mission, I try to help responders understand how various aspects of the job – from training, to human factors, to command competence and everything in […]

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Episode 218 | Sean Dolan Interview

Leave a Comment / Accountability, Assumptions, Automatic Action, Close Call, Communications, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Goals, Human Behavior, Intuition, Judgment, Lost Focus, Mayday, Mayday and RIT, Miscommunications, Muscle Memory, Perception Of Reality, Pressure, Risk, Safety, SAMatters Radio, Size Up, Stress, Task Fixation / Rich Gasaway

This episode revisits an interview conducted on September 1, 2014 with Sean Dolan from the Aurora (Colorado) Fire Department about his near-miss event. Length: 78 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to

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Episode 217 | Overstaffing

Leave a Comment / Accountability, Attention Management, Attitude, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Decision Making, Expectations, Frustration, Human Behavior, Independent Goal Setting - Freelancing, Insubordination, Interruptions, Lost Focus, Over Staffing, Personnel location, Pressure, Safety, SAMatters Radio, Staffing, Stress, Teamwork, understaffing, Weather, Workload Management / Rich Gasaway

This episode explores how over staffing can impact situational awareness. Length: 29 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for

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I Woke Up Today With Nothing To Do!

5 Comments / Accountability, Article, Attention Management, Automation, Checklists, Culture, Decision Making, Emotions, Experience, Goals, Gut Feeling, Human Behavior, Intuition, Mindfulness, Perception, Safety / Rich Gasaway

If you have visited SAMatters before, you know the mission of the site is to help first responders improve situational awareness by “Helping you see the bad things coming in time to change the outcome.” Something happened today that I didn’t see coming and I’d like to share the story with you. Thank you for

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Episode 205 | Frustration

Leave a Comment / Accountability, Anger, Assumptions, Attention Management, Attitude, Command Presence, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Expectations, Frustration, Human Behavior, Preoccupation, SAMatters Radio, Stress / Rich Gasaway

This episode examines how frustration can impact your situational awareness. Length: 27 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy.

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Firefighting: It’s a whole new ballgame

6 Comments / Accountability, Article, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Fear, Human Behavior, Leadership, Mayday and RIT, Personnel location, Risk Assessment, Safety, Situational awareness, Situational Readiness, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, Training, Workload Management / Rich Gasaway

There is little doubt the economic recession of 2008-2009 had a significant impact on the nation’s fire service. Hardly a day went by where there wasn’t some news about an organization that downsized, rightsized or capsized. There are all kinds of explanations and terms being attached to what happened. One I heard at the time

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Episode 203 | Normalization of Deviance

Leave a Comment / Accountability, Assumptions, Attitude, Automatic Action, Close Call, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Error Creep, Expectations, Human Behavior, Human Error, Human Factors, Incompetence, Independent Goal Setting - Freelancing, Invincible, Judgment, Line of Duty Death, Mindfulness, Mission, Mission Myopia, Near Miss, Optimism, Over Confident, Perception Of Reality, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Stress, Teamwork / Rich Gasaway

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and this can cause us to want to take a shortcut from safety best practices. Length: 29 minutes click the YouTube icon to listen __________________________________________________

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Fifteen Situational Awareness Barriers

2 Comments / Accountability, Article, Attention Management, Auditory exclusion, Confabulation, Decision Making, Distractions and Interruptions, Firefighter Situational Awareness, Human Behavior, Information overload, Multitasking, Neuroscience, Prediction, Repetition, Safety, Situational awareness, Task Saturation, Tunneled Senses / Rich Gasaway

The mission of Situational Awareness Matters is to help you see the bad things coming… in time to change bad outcomes. SA is a complex neurological process and I go to painstaking efforts to ensure that what I teach here, on the podcast and in classrooms is “first responder friendly.” I don’t ever want a

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Episode 202 | Relationship Bias

Leave a Comment / Anger, Assumptions, Biases, Communications, Competency, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Emotions, Expectations, Frustration, Human Behavior, Human Factors, Judgment, Miscommunications, Perception Of Reality, Progress Reports, SAMatters Radio, Selective Listening, Shared Mental Models, Teamwork / Rich Gasaway

The episode explores how relationship bias can impact situational awareness. Length: 29 minutes click the YouTube icon to listen

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Explaining Resistance to Change

Leave a Comment / Article, Communications, Crew Resource Management, Decision Making, Ego, Expectations, Fear, Human Behavior, Human Factors, Leadership, Repetition, Safety, Size Up, Teamwork / Rich Gasaway

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

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