Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

Every EMS Call Starts with Scene Safety

“Scene Safe, BSI.” These words have been uttered by every first responder who has ever received medical training. In fact, any responder who has performed a practical exercise for certification knows the first two mandatory skills to be completed on the evaluation checklist are: (1) Ensure the scene is safe before entering; and (2) Don […]

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Divided Attention Test

In a recent Mental Management of Emergencies program, we were talking about multitasking. During the discussion I explained what happens when a person attempts to multitask the act of paying of attention – which is neurologically impossible by the way. This turned the discussion to a sobriety test administered by police officers called the Divided

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Episode 193 | Herd Mentality

In this episode we discuss the cognitive bias known as herd mentality (or herd behavior).  Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for details, enrollment

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Developing Situational Awareness in Novice Responders

One of the most frequent questions I get asked during the Mental Management of Emergencies and Fifty Ways to Kill a First Responder programs is: How can a novice responder develop expert knowledge when the number of fires are going down? It’s a great question and a great concern because so much of situational awareness

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Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

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Confronting a Boss With Flawed Situational Awareness

  I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

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The Myth of Multitasking and Situational Awareness

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, all at the same time. When it comes to managing attention, the human brain cannot

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Episode 186 | You Can’t Handle the Truth

  This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen         _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Confabulation: It Sounds Better Than Lying

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

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Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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