Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

Fifteen Situational Awareness Barriers

The mission of Situational Awareness Matters is to help you see the bad things coming… in time to change bad outcomes. SA is a complex neurological process and I go to painstaking efforts to ensure that what I teach here, on the podcast and in classrooms is “first responder friendly.” I don’t ever want a […]

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Episode 202 | Relationship Bias

The episode explores how relationship bias can impact situational awareness.  Length: 29 minutes click the YouTube icon to listen

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Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

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Every EMS Call Starts with Scene Safety

“Scene Safe, BSI.” These words have been uttered by every first responder who has ever received medical training. In fact, any responder who has performed a practical exercise for certification knows the first two mandatory skills to be completed on the evaluation checklist are: (1) Ensure the scene is safe before entering; and (2) Don

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Divided Attention Test

In a recent Mental Management of Emergencies program, we were talking about multitasking. During the discussion I explained what happens when a person attempts to multitask the act of paying of attention – which is neurologically impossible by the way. This turned the discussion to a sobriety test administered by police officers called the Divided

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Episode 193 | Herd Mentality

In this episode we discuss the cognitive bias known as herd mentality (or herd behavior).  Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for details, enrollment

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Developing Situational Awareness in Novice Responders

One of the most frequent questions I get asked during the Mental Management of Emergencies and Fifty Ways to Kill a First Responder programs is: How can a novice responder develop expert knowledge when the number of fires are going down? It’s a great question and a great concern because so much of situational awareness

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Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

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Confronting a Boss With Flawed Situational Awareness

  I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

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The Myth of Multitasking and Situational Awareness

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, all at the same time. When it comes to managing attention, the human brain cannot

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