Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

Interview with Tablet Commander Co-Founder Andrew Bozzo – 394

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management /

In this episode, Dr. Gasaway talks with Andy Bozzo, co-founder of Tablet Command mobile incident management software. Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an […]

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EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management /

  This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR).  Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the

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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training /

    Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but

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The Violence Project: How to stop a mass shooting epidemic. An interview with Dr. James Densley – 389

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training /

This episode is an interview is with Dr. James Densley, discussing his book: The Violence Project: How to stop a mass shooting epidemic. Dr. James Densley is Professor and Department Chair of Criminal Justice at Metro State University, part of the Minnesota State system. He is also co-founder of The Violence Project Research Center, best

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Sirencide: The Impact of Acute Stress in Emergency Vehicle Crashes – 388

Leave a Comment / Article, Attention Management, Automatic Action, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Ego, Equipment, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Line of Duty Death, Lost Focus, Mindfulness, Neuroscience, Personnel location, Preoccupation, Pressure, Radios, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Technology /

This interview is with Dr. Dusty Lambert, a firefighter who completed his doctoral degree while researching the impact of acute stress in emergency vehicle crashes. Emergency services provide an invaluable service to communities and cities around the world. Research has shown these professionals encounter significant acute psychological stress throughout their work shifts. Acute stress has

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Active Shooter Part 2 – Advice for Fire and EMS

1 Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance /

  When I was in the police academy and went through Active Shooter training it was designed solely for police officers. There was never a mention of EMS or fire department response and how they could assist in these situations.  It took approximately 8 years into my career until I went to a training that

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Active Shooter Part 1 – Advice for Law Enforcement

1 Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance /

  My students often ask me: “Mr. Moldenhauer, what’s the worst call cops could ever go on?”  My response is always the same, an active shooter call.  I have had my share of terrible calls in my career that will stay with me forever (i.e.  suicides, child deaths, and fatal car accidents just to name

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Trooper Down on the Roadway. The Bob Bemis Story – SAM 387

Leave a Comment / Attention Management, Automatic Action, Close Call, Cognitive Memory, Complacency, Confusion, Decision Making, Disoriented, Expectations, Experience, Habits, Human Behavior, Human Error, Human Factors, Judgment, Mindfulness, Near Miss, Pre Arrival Lens, Risk, Risk Management, Safety, SAMatters Radio, Short Term Memory, Situational awareness, Size Up, Task Fixation, Time Distortion, Training, Vigilance, Weather, Workload Management, Worksheets /

This interview is with Bob Bemis, a retired Pennsylvania State Trooper who was struck and severely injured while attending to a vehicle fire on I-81 in eastern Pennsylvania. Sergeant (Ret.) Robert Bemis retired in 2017 as a Supervisor in the Operational Training Division at the Pennsylvania State Police Academy in Hershey. With over 30 years

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Hands-Free Driving Laws are a Bad Idea

Leave a Comment / Article, Attention Management, Cognitive Memory, Confusion, Decision Making, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Information overload, Lost Focus, Mindfulness, Multitasking, Neuroscience, Overload, Perception, Preoccupation, Risk, Safety, Selective Listening, Situational awareness /

Before you get too upset and refuse to read this article, I’ll ask you to give me just two minutes to explain the situational awareness lesson behind this statement. The first premise is: We must acknowledge (and accept) that it is easy for drivers to get distracted and have their situational awareness impacted while talking

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Twelve tips to improve situational awareness – SAM 383

Leave a Comment / Accountability, Attitude, Auditory exclusion, Close Call, Cognitive Memory, Command Support, Communications, Decision Making, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Interruptions, Line of Duty Death, Long-Term Memory, Mindfulness, Miscommunications, Mission, Mission Myopia, Multitasking, Overload, Progress Reports, Radios, Repetition, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Short Term Memory, Situational awareness, Size Up, Staffing, Task Fixation, Task Saturation, Teamwork, Vigilance /

In this episode, a special guest (Santa) presents twelve tips to improve situational awareness while working in high-risk, high consequence environments. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and ole Santa is feeling the situational awareness love. Surely, you’ve heard of the “Twelve Days of Christmas.” – You know

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