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Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

Mental Health Near-Miss: The Scott Gieselhart Story – Part 2 (Episode 334)

Accountability, Anger, Attitude, Close Call, Cognitive Memory, Communications, Decision Making, Denial, Emotions, Expectations, Experience, Fear, Frustration, Human Behavior, Illness, Mindfulness, Miscommunications, Near Miss, Neuroscience, Overwhelm, Perception, Perception Of Reality, Pressure, Risk Assessment, Safety, SAMatters Radio, Situational awareness /

Scott Gieselhart served 24 years as a firefighter in Frazee, Minnesota. Along the way, several incidents contributed to Scott developing a Post Traumatic Stress Injury that resulted in him becoming a meth addict and attempting suicide.  Then Scott found help and through a treatment known as EMDR, his PTSI was healed and how he serves […]

Mental Health Near-Miss: The Scott Gieselhart Story – Part 2 (Episode 334) Read More »

Mental Health Near-Miss: The Scott Gieselhart Story – Part 1 (Episode 333)

Accountability, Anger, Attitude, Close Call, Cognitive Memory, Communications, Decision Making, Denial, Emotions, Expectations, Experience, Fear, Frustration, Human Behavior, Illness, Mindfulness, Miscommunications, Near Miss, Neuroscience, Overwhelm, Perception, Perception Of Reality, Pressure, Risk Assessment, Safety, SAMatters Radio, Situational awareness /

Scott Gieselhart served 24 years as a firefighter in Frazee, Minnesota. Along the way, several incidents contributed to Scott developing a Post Traumatic Stress Injury that resulted in him becoming a meth addict and attempting suicide.  Then Scott found help and through a treatment known as EMDR, his PTSI was healed and how he serves

Mental Health Near-Miss: The Scott Gieselhart Story – Part 1 (Episode 333) Read More »

Seven Situational Awareness Thieves (Episode 330)

Accountability, Assumptions, Auditory exclusion, Bravado, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Culture, Decision Making, Defiance, Denial, Ego, Human Behavior, Human Error, Invincible, Judgment, Mindfulness, Miscommunications, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Tunnel Vision /

You might think that by now the importance of completing a 360-degree size-up would be second nature for firefighters.  But it’s not.  In fact, failing to complete a proper size-up remains one of the most often cited contributing factors in NIOSH Line-of-Duty death reports.  There are lots of reasons why proper size-ups are not completed.

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Bravado – A barrier to situational awareness (Episode 327)

Accountability, Anger, Assertiveness, Attitude, Bravado, Command Location, Communications, Competency, Complacency, Culture, Decision Making, Defiance, Denial, Ego, Emotions, Experience, Fear, Frustration, Human Behavior, Human Error, Human Factors, Incompetence, Invincible, Over Confident, Pressure, Risk, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Under Confident /

Bravado is defined as “a bold manner or a show of boldness intended to impress or intimidate.”  A co-worker or boss displaying bravado can be dangerous because their need to impress or intimidate can cause them to miss critical clues and cues and flaw their situational awareness. Length: 12 minutes Click the YouTube icon to

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Situational Awareness Best Practices for Incident Commanders (Episode 326)

Accountability, Assumptions, Attention Management, Benchmarks, Biases, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Equipment, Expectations, Explicit Knowledge, Goals, Human Behavior, Human Error, Human Factors, Information overload, Interruptions, Intuition, Long-Term Memory, Mental Models, Mindfulness, Miscommunications, Mission, Multitasking, Over Confident, Over Staffing, Overload, Overwhelm, Pattern Matching, Perception, Preoccupation, Pressure, Radios, Repetition, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Short Term Memory, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Tacit Knowledge, Task Fixation, Teamwork, Time Distortion, understaffing, Workload Management, Worksheets /

There are three component parts to situational awareness – perception, understanding and prediction.  There are barriers that can impact awareness on all three levels. The application of best practices can help incident commanders reduce the impact of barriers. Length: 35 minutes Click the YouTube icon to watch the full video.   __________________________________________________ All of our

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What we fear most Part 2 (Episode 325)

Accountability, Assertiveness, Assumptions, Attitude, Bravado, Communications, Competency, Culture, Decision Making, Defiance, Denial, Ego, Emotions, Experience, Fear, Frustration, Human Behavior, Human Factors, Insubordination, Invincible, Leadership, Miscommunications, Pressure, Progress Reports, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Teamwork, Under Confident /

The fear of public speaking consistently ranks near the top of the list in fear surveys.  This won’t come as a surprise for many.  But the consequences of not speaking up can be catastrophic for organizations and for the individual gripped by this fear. This episode explores the fear of public speaking and offers some

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Deadly Methyl Bromide exposure: The Misty Worrell story – Part 2 (Episode 324)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance /

Misty Worrell and her partner on Cypress Creek EMS responded to a medical call that would result in two fatalities and the EMS crew being exposed to deadly Methyl Bromide.  Because there is no cure for Methyl Bromide poisoning, Misty, a mother of five children, was instructed to get her affairs in order as she

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Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance /

Misty Worrell and her partner on Cypress Creek EMS responded to a medical call that would result in two fatalities and the EMS crew being exposed to deadly Methyl Bromide.  Because there is no cure for Methyl Bromide poisoning, Misty, a mother of five children, was instructed to get her affairs in order as she

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323) Read More »

Interview with Jeff Banman from the Operational Mindset Foundation (Episode 322)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance /

The mission of the Operational Mindset Foundation is to mentally, physically and emotionally prepare those who choose to place themselves in harm’s way every day for the benefit of others… and give them the opportunity to experience what safe feels like when they return home. Length: 32 minutes Click the YouTube icon to watch the full

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Sensory Conflict and Mind Drift – A reading from the Smart Worker’s book (Episode 321)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance /

Situational awareness barriers block a worker’s ability to perceive, understand or predict. I have uncovered and researched more than a hundred barriers to awareness. This episode talks about two of the barriers – sensory conflict and mind drift. We also briefly discuss the process for predicting future events. Length: 53 minutes Click the YouTube icon

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