Human Error

These are the first responder situational awareness and decision making issues and opportunities related to human error.

Information Overload – SAM 355

This episode explores the capacity of the human brain to process sensory stimuli into short-term memory and the impact it can have on situational awareness. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it […]

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Five Situational Awareness Lessons from a LODD Incident – SAM 354

On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The episode shares some valuable situational awareness lessons from this tragic incident. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the

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Creatures of Habit – SAM 353

Perhaps you’ve heard it said that we are creatures of habit. The more we do something over and over again, the more likely that behavior will be turned into a habit. This episodes explores how we create habits.      Good or bad, we all have habits. On an emergency scene good habits can save

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The Origins of Intuition – SAM 352

In this episode we explore the neuroscience behind causes your “gut feeling” – Intuition – and why you might want to pay attention to it. It is amazing how many articles and videos I have watched lately in which they are talking about decision making based on “gut feel.” It is also disheartening how many

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The Overconfident Incompetent – SAM 351

In this episode discusses the process for competency development and introduces the Dunning-Kruger Effect, a cognitive bias whereby unskilled people suffer from the illusion of having superior skills and knowledge.   Description         This discussion includes the four steps in the progression of competency: Step 1: Unconscious incompetence – being unaware of what you do

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The Myth of Multitasking – SAM 346

This episode explores the challenges workers face while operating in dynamically changing conditions that require sharing attention to multiple, concurrent activities – a.k.a., multitasking.  If you are the type of person who can work on your notebook, listen to music on your iPod, talk on your cell phone and text message at the same time,

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The Dave Martin Story – Flashback to Episode 45 – SAM 343

On August 11, 2007, Captain Martin and his partner were over run by a fast-moving wildland fire. On retreat, his partner became entangled on a barbed wire fence. Captain Martin used a utility knife to cut away his partner’s ensnarled clothing and they both narrowly escaped death.   Description   Dave Martin’s crew was assigned

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Confabulated Realities Impact Situational Awareness – SAM 342

This episode explores how your brain can make up, or confabulate, its own reality.  A confabulated reality is one that we believe to be real but, in actuality, it is made up in our brain.  The problem with this is we rarely are able to distinguish between a confabulated reality and true reality until something

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 2 – SAM 341

This episode is part 2 of a two-part interview with Asheville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 1 – SAM 340

This episode is part 1 of a two-part interview with Ashville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks

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