Human Factors

These are the first responder situational awareness and decision making issues and opportunities related to human factors.

Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on […]

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Episode197 | Interview with Jason Bonney – Part 2

This episode is part two of a two-part interview with Assistant Chief Jason Bonney from the Central Jackson Fire Protection District.  Length: 53 minutes click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the

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Episode 196 | Interview with Jason Bonney – Part 1

This episode is part one of a two-part interview with Assistant Chief Jason Bonney from the Central Jackson Fire Protection District.  Length: 53 minutes click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the

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Episode 195 | Crisis Response Journal Interview – Part 2

This episode is part two of an interview with Christo Motz, a board member for the Crisis Response Journal.  Length: 61 minutes Click the YouTube icon to listen to the full episode       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Episode 194 | Crisis Response Journal Interview – Part 1

This episode is part one of a two-part interview with Christo Motz, a board member for the Crisis Response Journal.  Length: 59 minutes Click the YouTube icon to listen to the full episode   __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Divided Attention Test

In a recent Mental Management of Emergencies program, we were talking about multitasking. During the discussion I explained what happens when a person attempts to multitask the act of paying of attention – which is neurologically impossible by the way. This turned the discussion to a sobriety test administered by police officers called the Divided

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The Myth of Multitasking and Situational Awareness

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, all at the same time. When it comes to managing attention, the human brain cannot

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Confirmation Bias Impacts Situational Awareness

The foundation of situational awareness is capturing clues and cues in your environment – what some would call “paying attention” – and then making sense of those clues and cues – what some would call “understanding” – and then making projections of future events – what some would call “prediction.” One of the challenges in the

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Episode 186 | You Can’t Handle the Truth

  This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen         _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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