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Human Factors

These are the first responder situational awareness and decision making issues and opportunities related to human factors.

The Jeff Bowen LODD Story, told by Scott Burnette. Part 2 – SAM 341

This episode is part 2 of a two-part interview with Asheville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks […]

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 1 – SAM 340

This episode is part 1 of a two-part interview with Ashville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks

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The John Glaser LODD Story, told by Ryan Pyle. Part 2 – SAM 339

In this episode I sat down for an interview with Shawnee (KS) Fire Battalion Chief Ryan Pyle to discuss a residential structure incident that resulted in the death of Firefighter John Glaser. Ryan discusses the details of this tragic incident and the lessons his department learned from it. This episode is part 2 of a

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The John Glaser LODD Story, told by Ryan Pyle. – Part 1 – SAM 338

In this episode I sat down for an interview with Shawnee (KS) Fire Battalion Chief Ryan Pyle to discuss a residential structure incident that resulted in the death of Firefighter John Glaser. Ryan discusses the details of this tragic incident and the lessons his department learned from it. This episode is part 1 of a

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The Impact of Understaffing (Episode 328)

The pandemic has been tough on everyone, especially first responders who have stepped up to the task.  But for many first response agencies, the worst is yet to come as the economic fallout will likely create budget shortfalls that will, in turn, cause fire departments to reduce staffing and services.  This show looks at the

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Bravado – A barrier to situational awareness (Episode 327)

Bravado is defined as “a bold manner or a show of boldness intended to impress or intimidate.”  A co-worker or boss displaying bravado can be dangerous because their need to impress or intimidate can cause them to miss critical clues and cues and flaw their situational awareness. Length: 12 minutes Click the YouTube icon to

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Situational Awareness Best Practices for Incident Commanders (Episode 326)

There are three component parts to situational awareness – perception, understanding and prediction.  There are barriers that can impact awareness on all three levels. The application of best practices can help incident commanders reduce the impact of barriers. Length: 35 minutes Click the YouTube icon to watch the full video.   __________________________________________________ All of our

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What we fear most Part 2 (Episode 325)

The fear of public speaking consistently ranks near the top of the list in fear surveys.  This won’t come as a surprise for many.  But the consequences of not speaking up can be catastrophic for organizations and for the individual gripped by this fear. This episode explores the fear of public speaking and offers some

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Deadly Methyl Bromide exposure: The Misty Worrell story – Part 2 (Episode 324)

Misty Worrell and her partner on Cypress Creek EMS responded to a medical call that would result in two fatalities and the EMS crew being exposed to deadly Methyl Bromide.  Because there is no cure for Methyl Bromide poisoning, Misty, a mother of five children, was instructed to get her affairs in order as she

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Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323)

Misty Worrell and her partner on Cypress Creek EMS responded to a medical call that would result in two fatalities and the EMS crew being exposed to deadly Methyl Bromide.  Because there is no cure for Methyl Bromide poisoning, Misty, a mother of five children, was instructed to get her affairs in order as she

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323) Read More »