Information overload Archives - Page 6 of 8 - Situational Awareness Matters!™

Fifteen Situational Awareness Barriers

2 Comments / Accountability, Article, Attention Management, Auditory exclusion, Confabulation, Decision Making, Distractions and Interruptions, Firefighter Situational Awareness, Human Behavior, Information overload, Multitasking, Neuroscience, Prediction, Repetition, Safety, Situational awareness, Task Saturation, Tunneled Senses / Rich Gasaway

The mission of Situational Awareness Matters is to help you see the bad things coming… in time to change bad outcomes. SA is a complex neurological process and I go to painstaking efforts to ensure that what I teach here, on the podcast and in classrooms is “first responder friendly.” I don’t ever want a […]

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Episode 201 | When Unexpected Things Happen

Leave a Comment / Anger, Assumptions, Cognitive Memory, Confusion, Crew Resource Management, Decision Making, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Human Factors, Information overload, Intuition, Judgment, Long-Term Memory, Mental Models, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Prediction, SAMatters Radio, Sensory Conflict, Shared Mental Models, Tacit Knowledge / Rich Gasaway

In this episode, we explore what happens when faced with unexpected situations and your brain tries to make sense of the unexpected. Length: 33 minutes click the YouTube icon to listen

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Episode 200 | Chesterfield County Interview – Part 3

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Auditory exclusion, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is the third (and final) segment of an interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 50 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making

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Episode 199 | Chesterfield County Interview – Part 2

This episode is part two of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 58 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Episode 198 | Chesterfield County Interview – Part 1

1 Comment / Accountability, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Cognitive Memory, Command Location, Command Presence, Command Support, Confusion, Decision Making, Distractions and Interruptions, Emotions, Expectations, Experience, Firefighter Situational Awareness, Information overload, Interruptions, Judgment, Meta Awareness, Mindfulness, Miscommunications, Near Miss, Overload, Personnel location, Pre Arrival Lens, Prediction, Pressure, Progress Reports, Safety, SAMatters Radio, Sensory Conflict, Shared Mental Models, Size Up, Staffing, Stress, Task Fixation, Training, Workload Management / Rich Gasaway

This episode is part one of a three-part interview with Chesterfield County Battalion Chief Joy Knicely and Captain Rick Grassel. Length: 46 minutes click the YouTube icon to watch the full VIDEO of this interview! __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Dispatchers Role in Situational Awareness

4 Comments / Article, Communications, Crew Resource Management, Decision Making, Equipment, Firefighter Situational Awareness, Information overload, Mayday and RIT, Personnel location, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork, Training, Workload Management / Rich Gasaway

One of the situational awareness best practices discussed during the Fifty Ways to Kill a First Responder program is the role played by the dispatcher during an emergency incident. As I have discussed this many times with first responders throughout the United States I have come to the conclusion that in some jurisdictions the dispatcher

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Episode 189 | Communications Overload

Leave a Comment / Attention Management, Auditory exclusion, Cognitive Memory, Communications, Information overload, Mayday, Miscommunications, Overload, Radios, SAMatters Radio, Selective Listening / Rich Gasaway

This episode discusses the cognitive overload that can occur when there is too much verbal information to process. Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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Episode 186 | You Can’t Handle the Truth

Leave a Comment / Cognitive Memory, Confabulation, Confusion, Decision Making, Human Behavior, Human Factors, Information overload, Miscommunications, Overload, Progress Reports, Safety, SAMatters Radio, Stress / Rich Gasaway

This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Complex Communications

4 Comments / Article, Attention Management, Auditory exclusion, Communications, Decision Making, Firefighter Situational Awareness, Human Behavior, Human Factors, Information overload, Mayday and RIT, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Stress / Rich Gasaway

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols. We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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Chatty TSA Agents

1 Comment / Accountability, Article, Attention Management, Auditory exclusion, Automatic Action, Decision Making, Distractions and Interruptions, Experience, Human Behavior, Human Factors, Information overload, Interruptions, Multitasking / Rich Gasaway

It is possible that while you are attempting to pay attention to something, you can be drawn off your task by distractions or interruptions to your workload. A distraction is something that pulls your attention away by accident (like a reflex look in the direction of a loud noise). An interruption is something that pulls

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