Miscommunications Archives - Page 2 of 11 - Situational Awareness Matters!™

Twelve tips to improve situational awareness – SAM 383

Leave a Comment / Accountability, Attitude, Auditory exclusion, Close Call, Cognitive Memory, Command Support, Communications, Decision Making, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Interruptions, Line of Duty Death, Long-Term Memory, Mindfulness, Miscommunications, Mission, Mission Myopia, Multitasking, Overload, Progress Reports, Radios, Repetition, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Short Term Memory, Situational awareness, Size Up, Staffing, Task Fixation, Task Saturation, Teamwork, Vigilance / Rich Gasaway

In this episode, a special guest (Santa) presents twelve tips to improve situational awareness while working in high-risk, high consequence environments. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and ole Santa is feeling the situational awareness love. Surely, you’ve heard of the “Twelve Days of Christmas.” – You know […]

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Firefighter Wellness: Leading a balanced life. Dr. Donnie Hutchinson Part 2 – SAM 366

Leave a Comment / Accountability, Anger, Assumptions, Attitude, Bravado, Communications, Culture, Decision Making, Defiance, Denial, Emotions, Expectations, Fear, Habits, Human Behavior, Human Factors, Invincible, Leadership, Mindfulness, Miscommunications, Mission, Optimism, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tunnel Vision, Workload Management / Rich Gasaway

In this episode, we continue our discussion with Dr. Donnie, talking about the health and wellness qualities that make for successful first responders at work and at home. Description Dr. Donnie explores the health and wellness qualities that make for successful firefighters and other first responders at work and home. He teaches how

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Firefighter Wellness: Leading a balanced life. Dr. Donnie Hutchinson Part 1 – SAM 365

Leave a Comment / Accountability, Anger, Assumptions, Attitude, Bravado, Communications, Culture, Decision Making, Defiance, Denial, Emotions, Expectations, Fear, Habits, Human Behavior, Human Factors, Invincible, Leadership, Mindfulness, Miscommunications, Mission, Optimism, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Stress, Tunnel Vision, Workload Management / Rich Gasaway

In this episode, Dr. Donnie explores the health and wellness qualities that make for successful first responders at work and at home. Dr. Donnie explores the health and wellness qualities that make for successful firefighters and other first responders at work and home. He teaches how and why firefighters and first responders need to put

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19 Ways Communications can Impact SA – SAM 359

Leave a Comment / Auditory exclusion, Checklists, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Disoriented, Expectations, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Information overload, Interruptions, Mental Models, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Personnel location, Pre Arrival Lens, Progress Reports, Radios, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Technology, Training, Vigilance / Rich Gasaway

In this episode we discuss 19 ways that communications issues can impact Situational Awareness. First responders spend a lot of time together, on calls, in the station, and in many cases in social settings outside of work. All of this interaction builds relationships that allow responders to trust their lives to each other. We’ll

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Contact with a 33kV Electric Line. The Sioux Falls Fire Department Story – SAM 357

Leave a Comment / Accountability, Assumptions, Close Call, Communications, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Equipment, Error Creep, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Lost Focus, Mindfulness, Miscommunications, Mission, Mission Myopia, Multitasking, Near Miss, Neuroscience, Over Confident, Personnel location, Prediction, Preoccupation, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Task Fixation, Teamwork, Training, Vigilance / Rich Gasaway

This episode interviews four members of the Sioux Falls (South Dakota) Fire Department who experienced a near-miss event when the platform on Truck 7 came into contact with a 33 kV transmission line during a routine truck check at the station. First responders spend a lot of time together, on calls, in the station,

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Information Overload – SAM 355

Leave a Comment / Assumptions, Attention Management, Communications, Decision Making, Disoriented, Expectations, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Judgment, Leadership, Long-Term Memory, Lost Focus, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Overwhelm, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Situational awareness, Stress, Tacit Knowledge, Task Saturation, Vigilance / Rich Gasaway

This episode explores the capacity of the human brain to process sensory stimuli into short-term memory and the impact it can have on situational awareness. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it

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Five Situational Awareness Lessons from a LODD Incident – SAM 354

Leave a Comment / Accountability, Assumptions, Attitude, Auditory exclusion, Automatic Action, Benchmarks, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Equipment, Error Creep, Excited, Expectations, Experience, Explicit Knowledge, Firefighter Situational Awareness, Goals, Gut Feeling, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Independent Goal Setting - Freelancing, Information overload, Judgment, Leadership, Line of Duty Death, Lost Focus, Mayday, Mayday and RIT, Mental Models, Meta Awareness, Mindfulness, Miscommunications, Mission, Mission Myopia, Neuroscience, PAR, Perception, Perception Of Reality, Personal Protective Equipment, Personnel location, Prediction, Preoccupation, Progress Reports, Radios, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Tacit Knowledge, Task Fixation, Teamwork, Vigilance, Workload Management / Rich Gasaway

On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The episode shares some valuable situational awareness lessons from this tragic incident. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the

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Confabulated Realities Impact Situational Awareness – SAM 342

Leave a Comment / Assumptions, Automatic Action, Biases, Confabulation, Confusion, Decision Making, Denial, Disoriented, Expectations, Experience, Explicit Knowledge, Hallucinations, Human Behavior, Human Error, Human Factors, Judgment, Mental Models, Mindfulness, Miscommunications, Over Confident, Over Staffing, Pattern Matching, Perception, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Situational awareness / Rich Gasaway

This episode explores how your brain can make up, or confabulate, its own reality. A confabulated reality is one that we believe to be real but, in actuality, it is made up in our brain. The problem with this is we rarely are able to distinguish between a confabulated reality and true reality until something

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 2 – SAM 341

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Automatic Action, Building Construction, Close Call, Communications, Competency, Complacency, Culture, Decision Making, Disoriented, Expectations, Experience, Goals, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Judgment, Line of Duty Death, Mayday, Mayday and RIT, Miscommunications, Mission, Mission Myopia, Personal Protective Equipment, Personnel location, Physical Fitness, Pre Arrival Lens, Progress Reports, Radios, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Vigilance, Workload Management / Rich Gasaway

This episode is part 2 of a two-part interview with Asheville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 1 – SAM 340

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Automatic Action, Benchmarks, Building Construction, Close Call, Communications, Competency, Complacency, Culture, Disoriented, Expectations, Experience, Goals, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Judgment, Line of Duty Death, Mayday, Mayday and RIT, Miscommunications, Mission, Mission Myopia, Personal Protective Equipment, Personnel location, Physical Fitness, Pre Arrival Lens, Progress Reports, Radios, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Vigilance, Workload Management / Rich Gasaway

This episode is part 1 of a two-part interview with Ashville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks

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