Standard Operating Procedures/Guidelines Archives - Page 5 of 11

Commercial Building Mayday. The Atascocita Fire Story – Part 1 (Episode 303)

Leave a Comment / Accountability, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Equipment, Expectations, Experience, Gut Feeling, Habits, Judgment, Leadership, Mayday, Mayday and RIT, Miscommunications, Mission, Muscle Memory, Near Miss, Optimism, Over Confident, Personal Protective Equipment, Personnel location, Radios, Routines, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Time Distortion, Training / Rich Gasaway

Today’s episode is Part 1 of my 2-part interview with three command officers from the Atascocita Fire Department in Houston, Texas, sharing a story of a commercial building fire that resulted in a mayday. Length: 67 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking […]

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Heavy Content Fires – The Ryan Pennington Interview (Episode 300)

Leave a Comment / Culture, Decision Making, Expectations, Experience, Human Behavior, Judgment, Meta Awareness, Mindfulness, Perception Of Reality, Pre Arrival Lens, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up, Standard Operating Procedures/Guidelines, Stress, Vigilance / Rich Gasaway

In this episode, I interview the foremost fire service expert on fighting “heavy content” fires (aka, hoarded environments). The interview is packed with great ideas for first responders, and some tips for family members who are dealing with a family member afflicted with a hoarding disorder. Length: 57 minutes Click the YouTube icon to watch

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The Midwest Fire Story – Brett Jensen Interview (Episode 299)

Leave a Comment / Automation, Communications, Competency, Crew Resource Management, Culture, Decision Making, Equipment, Experience, Firefighter Situational Awareness, Leadership, Mission, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork, Technology / Rich Gasaway

This episode is an interview with Midwest Fire Vice President and General Manager Brett Jensen, discussing the Midwest Fire way of doing business. Length: 58 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a

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Trapped Under a Roof Collapse. The Mike Beutler Story – Part 2 (Episode 293)

Leave a Comment / Accountability, Assumptions, Attention Management, Attitude, Building Construction, Close Call, Command Presence, Communications, Competency, Complacency, Culture, Decision Making, Experience, Judgment, Mayday, Mission, Mission Myopia, Near Miss, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Task Fixation, Teamwork, Tunnel Vision / Rich Gasaway

This episode is part 2 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 35 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are

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Trapped Under a Roof Collapse. The Mike Beutler Story – Part 1 (Episode 292)

This episode is part 1 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 32 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

Leave a Comment / Assumptions, Attention Management, Auditory exclusion, Cognitive Memory, Command Location, Communications, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Human Factors, Information overload, Lost Focus, Mindfulness, Miscommunications, Overload, Overwhelm, Perception Of Reality, Pre Arrival Lens, Radios, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Standard Operating Procedures/Guidelines, Technology, Tunneled Senses, Vigilance / Rich Gasaway

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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Coffee Talk with Carl Potter from The Safety Institute (Episode 285)

Leave a Comment / Accountability, Assumptions, Attitude, Benchmarks, Biases, Cognitive Memory, Communications, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Equipment, Expectations, Experience, Goals, Gut Feeling, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Mental Models, Mindfulness, Miscommunications, Mission, Multitasking, Muscle Memory, Near Miss, Optimism, Over Confident, Overload, Overwhelm, Perception Of Reality, Personal Protective Equipment, Personnel location, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Task Saturation, Teamwork, Technology, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Vigilance, Workload Management / Rich Gasaway

In this episode, I am interviewed on the Coffee Talk Show with Carl Potter, founder of The Safety Institute. The Safety Institute is a resource for organizations that want to create workplaces where it’s difficult to get hurt. Length: 68 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you

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Life and Death Matters – Chris and Sam Adams Interview – Part 2 (Episode 283)

Leave a Comment / Accountability, Assumptions, Attitude, Benchmarks, Biases, Bravado, Communications, Competency, Complacency, Culture, Decision Making, Emotions, Experience, Explicit Knowledge, Goals, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Mindfulness, Miscommunications, Mission, Pressure, Progress Reports, Repetition, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Standard Operating Procedures/Guidelines, Stress, Teamwork, Workload Management / Rich Gasaway

This episode is part 2 of a 2-part interview with Chris and Sam Adams discussing their book, Life and Death Matters: Professionalism and Decision-Making for the First Responder. Length: 48 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk

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Standards Can Harm Decision Making Under Stress

Leave a Comment / Article, Decision Making, Mayday and RIT, Situational awareness, Standard Operating Procedures/Guidelines, Training / Rich Gasaway

I am a big advocate of departments having standardized procedures to guide operations as tools to help develop and maintain situational awareness. I don’t really care if you call them Standard Operating Procedures (SOPs) or Standard Operating Guidelines (SOGs). The important thing is you have a set of commonly understood Standards that guide performance. Standards

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