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Standard Operating Procedures/Guidelines

These are the first responder situational awareness and decision making issues and opportunities related to standard operating procedures and standard operating guidelines.

Drone Responders Interview with Charles Werner (Episode 281)

Leave a Comment / Accountability, Attention Management, Automation, Command Location, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Equipment, Firefighter Situational Awareness, Information overload, Judgment, Mindfulness, Multitasking, Personnel location, Pre Arrival Lens, Progress Reports, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Technology, Training /

In this episode, Fire Chief (ret.) Charles Werner discusses how drone technology can be used to enhance first responder situational awareness and improve access to critical decision making information. Length: 61 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and […]

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Interview with Captain Alex Charoni on Near-miss reporting evaluations (Episode 280)

Leave a Comment / Accountability, Assumptions, Attitude, Close Call, Communications, Crew Resource Management, Culture, Decision Making, Human Behavior, Human Error, Human Factors, Judgment, Line of Duty Death, Mayday, Mayday and RIT, Mindfulness, Miscommunications, Near Miss, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Standard Operating Procedures/Guidelines, Stress, Teamwork, Training /

  In this episode, South King County Fire & Rescue Captain Alex Charoni discusses his passion for determining the root cause of near-miss events and the approach his department is taking to improve firefighter safety. Length: 72 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking

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High Reliability Organization Processes (Episode 276)

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Attitude, Automation, Benchmarks, Checklists, Communications, Competency, Crew Resource Management, Culture, Decision Making, Expectations, Goals, Human Error, Judgment, Leadership, Mindfulness, Mission, Preoccupation, Risk Assessment, Safety, SAMatters Radio, Standard Operating Procedures/Guidelines, Teamwork, Technology, Training, Workload Management /

This episode explores the processes used by high reliability organizations. Length: 21 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for details,

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Traits of High Reliability Organizations (Episode 275)

Leave a Comment / Accountability, Assertiveness, Assumptions, Attention Management, Attitude, Automation, Benchmarks, Checklists, Communications, Competency, Crew Resource Management, Culture, Decision Making, Expectations, Goals, Human Error, Judgment, Leadership, Mindfulness, Mission, Preoccupation, Risk Assessment, Safety, SAMatters Radio, Standard Operating Procedures/Guidelines, Teamwork, Technology, Training, Workload Management /

This episode explores the traits of high reliability organizations Length: 25 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for details, enrollment

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Backdraft and Mayday! – Part 3 (Episode 251)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 3 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 62 minutes         Click the YouTube icon to watch the full VIDEO    

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Backdraft and Mayday! – Part 2 (Episode 250)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 2 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 40 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

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Backdraft and Mayday! – Part 1 (Episode 249)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Intuition, Judgment, Mayday, Miscommunications, Personnel location, Progress Reports, Radios, Response Time Delays, Risk, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing, Worksheets /

This episode is part 1 of a 3-part interview with the incident commander from the German Township Fire Department who was in charge of a residential dwelling fire where a backdraft occurred followed by a Mayday call. Length: 67 minutes     Click the YouTube icon to watch the full VIDEO     __________________________________________________ If

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Situational Awareness Matters!

Resilient Problem Solvers

5 Comments / Article, Culture, Decision Making, Firefighter Situational Awareness, Human Behavior, Mental Models, Neuroscience, Repetition, Safety, Situational awareness, Situational Readiness, Standard Operating Procedures/Guidelines, Teamwork, Training /

Perhaps you’re going to think I’ve been out in the sun too long when you read this proclamation: I want you to make more mistakes! What? It’s true, I do. But before you stop reading this article out of distain for such an absurd statement, please gift me just five minutes of your time to

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Episode 231 | Kevin LaChapelle Interview Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Fatigue, Fear, Habits, Mayday, Mindfulness, Miscommunications, Mission, Personnel location, Pre Arrival Lens, Prediction, Progress Reports, Radios, Response Time Delays, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing /

This episode is part 1 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 60 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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Episode 228 | Perry Hall Interview – Part 2

Leave a Comment / Accountability, Assumptions, Attention Management, Automatic Action, Benchmarks, Building Construction, Close Call, Communications, Confusion, Crew Resource Management, Decision Making, Distractions and Interruptions, Emotions, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Goals, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Intuition, Mayday, Mayday and RIT, Miscommunications, Mission, Mission Myopia, Muscle Memory, Near Miss, Neuroscience, Over Staffing, Perception Of Reality, Personal Protective Equipment, Personnel location, Physical Fitness, Prediction, Preoccupation, Progress Reports, Radios, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Time Distortion, Training /

This episode is part two of a two-part interview with Perry Hall, a firefighter who shared his story of a horrific near-miss event and the life-changing impact it has had on him.   Length: 61 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking

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