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Interview with Jeff Banman from the Operational Mindset Foundation (Episode 322)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance / Rich Gasaway

The mission of the Operational Mindset Foundation is to mentally, physically and emotionally prepare those who choose to place themselves in harm’s way every day for the benefit of others… and give them the opportunity to experience what safe feels like when they return home. Length: 32 minutes Click the YouTube icon to watch the full […]

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Tracking of Personnel

Leave a Comment / Accountability, Article, Communications, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Leadership, Mayday and RIT, Safety, Situational awareness, Staffing, Teamwork / Rich Gasaway

Accountability: A critically important component of emergency scene safety when personnel operates in a hazardous environment. From the perspective of situational awareness, accountability plays several roles. The obvious role is personnel accountability facilitates the rapid deployment of rescue teams if something goes awry. Command knows the crew sizes and where they are operating and can

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The Communications Specialist Role in Forming Situational Awareness

Leave a Comment / Accountability, Article, Assumptions, Attention Management, Auditory exclusion, Confabulation, Distractions and Interruptions, Emotions, Risk Assessment, Size Up / Rich Gasaway

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information

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Mission Myopia

Leave a Comment / Article, Attention Management, Bravado, Decision Making, Expectations, Mission Myopia, Safety, Size Up, Teamwork / Rich Gasaway

The tones drop for an apartment building fire. On the way, dispatch is advising multiple calls, confirming a working fire and the possibility of people trapped. The mind of the officer on the aerial platform is busy processing – thinking – anticipating – what will need to be done upon arrival? Of course, truck work

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Physical Condition Assessments Improve Situational Awareness

Leave a Comment / Accountability, Article, Checklists, Crew Resource Management, Decision Making, Fatigue, Firefighter Situational Awareness, Human Factors, PAR, Physical Fitness, Safety, Stress, Technology, Weather / Rich Gasaway

One of the primary purposes of a Personnel Accountability Report (PAR) is to ensure the incident commander and safety officer know where crews are and that all members are accounted for. In the event of a rapid change in conditions or an unforeseen turn of events, the PAR can be used to quickly account for

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Situational Awareness Lessons from a Line of Duty Death

Leave a Comment / Complacency, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Line of Duty Death, Personnel location, Risk Assessment, Safety, Simulation, Situational awareness, Situational Readiness, Size Up, Task Saturation, Teamwork / Rich Gasaway

Watch this YouTube video detailing the circumstances of a firefighter line of duty death in which a firefighter from British Columbia was tragically killed when a shipping container exploded without warning. Oftentimes when a firefighter is killed in the line of duty the lessons are not shared. Credit to the department and the province for

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Where Does Intuition Come From?

14 Comments / Attention Management, Checklists, Decision Making, Distractions and Interruptions, Emotions, Human Behavior, Information overload, Intuition, Repetition, Safety, Tacit Knowledge / Rich Gasaway

It is amazing how many articles and videos I have watched lately in which they are talking about decision making based on “gut feel.” It is also disheartening how many first responders I have interviewed who have admitted to me that they have dismissed their gut feelings and proceeded to do things that resulted

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Time to Task Completion is Critical for Situational Awareness

3 Comments / Article, Decision Making, Firefighter Situational Awareness, Leadership, Safety, Workload Management / Rich Gasaway

Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In science, we call this projection and it simply means you are able to predict, or project, future events. This is accomplished through mental models you develop that are founded in your training and experience. But

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Situational Awareness: Think Past, Present & Future

Leave a Comment / Article, Decision Making, Firefighter Situational Awareness, Mental Models, Safety, Situational awareness, Size Up / Rich Gasaway

Flawed situational awareness (SA) is one of the leading contributing factors to first responder near-miss and casualty events. In fact, it is nearly impossible to find a line-of-duty death investigation report that does not implicate flawed SA, or one of the barriers that flaw SA, as contributing to the tragedy. As often as flawed SA

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The Normalization of Deviance

8 Comments / Article, Assumptions, Competency, Complacency, Expectations, Experience, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

It’s an odd term – normalization of deviance. But the term and the premise behind the term provides a valuable explanation as to some of the behaviors we observe in the first responder world. Defining the term Normalization: To make normal; to make an established standard. Deviance: Departing from the norm; performing

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