Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on […]
Explaining Resistance to Change Read More »
Situational awareness is developed by combining three component parts: perception, understanding and prediction. The first part, perception, is a process of gathering information – clues and cues – about what is happening in the environment around you. Some of those clues and cues are obvious. Others are subtle. Some happen right in front of you.
Don’t shoot the messenger Read More »
Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can
Culture And Situational Awareness Read More »
Arguably,to accomplish a mission, it would be very beneficial to have a shared set of goals that everyone understands and everyone is working on together in a unified way to accomplish. Shared goals can contribute to shared situational awareness – a common understanding of what is happening and what the plan of action entails
Competing Goals Can Impact Situational Awareness Read More »
In reading casualty reports you will often see issues related to communications as a contributing factor. Miscommunications, lack of communications or too much radio traffic (to include overloaded radio channels) are often cited. It is the last of these issues I want to address. There is an inherent cognitive consequence from too much communications that
Communications Overload Impacts Situational Awareness Read More »
I recently sent out a message across my social media networks (Twitter, Facebook and LinkedIn) about bravado being a barrier to situational awareness. The message, in case you missed it, read: Bravado: The purposeful ignorance of critical signs of danger coupled with a sense of invincibility. A barrier to situational awareness. First responders sometimes confuse
Duty to Die Syndrome Read More »
One of the essential components of well-developed situational awareness is being able to accurately predict the future. This prediction should be made during the initial scene size up and then it should be updated often as the incident progresses. In this segment, the need to begin with the end in mind will be explored and
Begin With The End In Mind Read More »
We make assumptions every day. Some of them are accurate. Others are not. Assumptions occur when there is an absence of complete information. Such is the case at just about every emergency scene you respond to. Let’s explore how we make assumptions.
Assumptions can be a situational awareness barrier Read More »
In the business world it is not uncommon for executives to appoint someone on the senior staff to serve as the Devil’s Advocate (DA) when considering a major strategic decision. The role of the DA is to look at the strategy from a critical perspective and to raise objections about flaws in the strategy before
Appoint a DA to improve your SA Read More »
There are over 100 cognitive biases that can impact situational awareness, and subsequently, decision making. Many of these biases are discussed during the Mental Management of Emergencies and Flawed Situational Awareness programs because it is important for responders to understand that we may possess a bias without knowing it and without knowing the impact of
Anchoring Bias as a Barrier to Situational Awareness Read More »
