Thank you to all the positive feedback I have received from so many listeners to the SAMatters Radio podcast. The show, which launched on May 2, 2014 has received over 30,000 downloads. I am completely humbled by that. The primary mission of the show is to give voice to those individuals who have experienced a […]
SAMatters Radio Podcast Reaches Milestone Read More »
On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks about that fateful day and how the Asheville Fire Department has changed the way they operate. This is part 1 of a 2-part interview. Length: 47 minutes
Episode 43: Interview with Asheville Fire Chief Scott Burnette – Part 1 Read More »
Episode 408 The fire service is struggling with recruiting and retention. It’s also challenged by a mental health crisis and a growing apathy within the profession. The good news is, we have the power to fix it. Working in a team environment provides job satisfaction, psychological safety, and a feeling of community. Fire service leaders
Thank you sincerely to the live and virtual program hosts, conference organizers and program attendees who have recommended our programs, consultations, coaching and other services to your friends and professional associates. We am humbled by your kind words and your referrals. Tour Stops – 2024 January 16, 2024 – COMPLETED Flawed Situational Awareness: The stealth
I am very excited to announce the release of two powerful new DVDs and a special offer.
I seem to be getting asked a lot lately about what the first arriving company officer should do at a working structure fire. Specifically, the debate revolves around two basic premise. Should the first arriving company officer assume a fixed command position outside the structure and coordinate the activities of incoming units? Or, should the
Working Command and Situational Awareness Read More »
Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some
High Reliability Organizations – Processes Read More »
There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of highly reliable organizations have direct application to first responders. This contribution focuses on helping you understand the overarching concept of
High Reliability Organizations – Traits Read More »
Thank you so much to the more than 500 organizations, associations, conference organizers, meeting planners and publishers who have provided me with an opportunity to delivery my message or consult to improve safety and leadership. Nearly all of my business comes from word of mouth referrals from satisfied clients. This ensures I work hard to
The med unit is responding to a report of a person down in a hotel room. While in route, dispatch notifies them that CPR is in progress. As they arrive a police officer meets them outside and tells them there now two victims and CPR is in progress on both. The officer further advises the
When The Puzzle Pieces Don’t Fit Read More »
