communications

Situational Awareness Matters

Nine Dangerous Mindsets – Part 5: The Stubborn

Welcome to the fifth of the nine-part series on dangerous mindsets that can impact situational awareness and, subsequently, the safety of your team. In this article I am going to address the stubborn team member. This individual can be described as one set in their ways, closed minded and perhaps even defiant. Their narrowed view […]

Nine Dangerous Mindsets – Part 5: The Stubborn Read More »

Nine Dangerous Mindsets: Part 4 – The Superior

Welcome to the fourth installment of the Dangerous Mindsets series. Previously I talked about the dangerous mindsets of the Starter, the Subordinate and the Specialist. This article addresses the Superior or, more appropriately, the Superior with personal issues and how that can impact situational awareness and team safety. It would be rare for a supervisor

Nine Dangerous Mindsets: Part 4 – The Superior Read More »

I Woke Up Today With Nothing To Do!

If you have visited SAMatters before, you know the mission of the site is to help first responders improve situational awareness by “Helping you see the bad things coming in time to change the outcome.” Something happened today that I didn’t see coming and I’d like to share the story with you. Thank you for

I Woke Up Today With Nothing To Do! Read More »

Episode 215 | Dave Beauregard Interview – Part 2

This episode is Part 2 of a two-part near-miss interview with Chicopee Fire Department Deputy Chief Dave Beauregard.  Length: 50 minutes click the YouTube icon to watch the full VIDEO of this interview!         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

Episode 215 | Dave Beauregard Interview – Part 2 Read More »

Episode 214 | Dave Beauregard Interview – Part 1

This episode is Part 1 of a two-part near-miss interview with Chicopee Fire Department Deputy Chief Dave Beauregard.  Length: 47 minutes click the YouTube icon to watch the full VIDEO of this interview!         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

Episode 214 | Dave Beauregard Interview – Part 1 Read More »

Episode 207 | Selective Listening

This episode examines how selective listening can impact situational awareness.  Length: 27 minutes         click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK HERE for

Episode 207 | Selective Listening Read More »

First, Do No Harm!

Primum non nocere is the Latin phrase that means “first, do no harm.” This is a commonly taught principle in healthcare. In fact, the Hippocratic Oath, taken by doctors, promises they will abstain from doing harm to their patients. The premise is it may be better to NOT do something or to do nothing at

First, Do No Harm! Read More »

Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

Explaining Resistance to Change Read More »

Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

Culture And Situational Awareness Read More »

Episode 189 | Communications Overload

This episode discusses the cognitive overload that can occur when there is too much verbal information to process.  Length: 31 minutes click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

Episode 189 | Communications Overload Read More »