decision making under stress

Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can […]

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Confirmation Bias Impacts Situational Awareness

The foundation of situational awareness is capturing clues and cues in your environment – what some would call “paying attention” – and then making sense of those clues and cues – what some would call “understanding” – and then making projections of future events – what some would call “prediction.” One of the challenges in the

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Complacency: A Killer of First Responders

Curiosity killed the cat. But it’s not curiosity that is killing first responders. It’s complacency contributing to flawed situational awareness. What does it mean to be complacent? I could offer you the Webster’s dictionary definition. Instead, I’d like to offer you a definition based on my observations of those who suffer from the affliction. Complacent:

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Come down off the high perch of judgment

At the start of the Flawed Situational Awareness program I share a story about my early years as a company officer and subsequently as a command-level officer. Even in those days (more than 30 years ago), I held a deep desire to learn from failure and catastrophe. I read every near-miss and casualty report I

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Duty to Die Syndrome

I recently sent out a message across my social media networks (Twitter, Facebook and LinkedIn) about bravado being a barrier to situational awareness. The message, in case you missed it, read: Bravado: The purposeful ignorance of critical signs of danger coupled with a sense of invincibility. A barrier to situational awareness.  First responders sometimes confuse

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Assumptions can be a situational awareness barrier

  We make assumptions every day. Some of them are accurate. Others are not. Assumptions occur when there is an absence of complete information. Such is the case at just about every emergency scene you respond to. Let’s explore how we make assumptions.

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Appoint a DA to improve your SA

In the business world it is not uncommon for executives to appoint someone on the senior staff to serve as the Devil’s Advocate (DA) when considering a major strategic decision. The role of the DA is to look at the strategy from a critical perspective and to raise objections about flaws in the strategy before

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Actions of the first-in officer

During a recent Flawed Situational awareness program, I engaged the class in a discussion of what the actions of the first-in officer should be once the decision is made to be offensive/interior. The choices were: a.) Make entry with the crew; b.) Establish a fixed command position outside and send the crew in without the

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Situational Awareness Matters!

360° Size Up

Situational awareness starts with capturing clues and cues in your environment[/clickandtweet]  It’s really quite a simple premise. To capture clues and cues requires seeing or hearing them. At a structure fire, the visual clues and cues occupy a finite environment- the building and the space around the building. I am nothing short of astounded by the

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No SOPs = No Game Plan

  I have many opportunities to talk with first responders about the importance of having Standard Operating Procedures (SOPs) or Standard Operating Guidelines (SOGs). These documents are essential to the safety of responders because they set the standard for training and for incident operations. [clickandtweet handle=”RichGasaway” hashtag=”#situationalawareness” related=”samatters” layout=”” position=””]Let’s look at why SOPs or

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