decision making

Mental Health Mayday – The Verne and Chancy Friesen Story – Part 1 (Episode 310)

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attitude, Bravado, Building Construction, Close Call, Communications, Culture, Decision Making, Defiance, Denial, Emotions, Expectations, Fear, Human Behavior, Illness, Judgment, Leadership, Lost Focus, Mindfulness, Miscommunications, Perception Of Reality, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Situational awareness, Situational Readiness, Stress /

This interview is part 1 of a 2-part interview with Laverne Friesen and his wife, Chancy, talking about his mental health near miss and how they are working through the challenges together. Length: 51 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your […]

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Responders Overcome by Carbon Monoxide – The Mukilteo Fire Story – Part 2 (Episode 309)

Leave a Comment / Accountability, Assumptions, Attention Management, Close Call, Communications, Competency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Expectations, Experience, Fear, Human Error, Human Factors, Illness, Judgment, Mindfulness, Miscommunications, Mission Myopia, Near Miss, Personal Protective Equipment, Personnel location, Pre Arrival Lens, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Vigilance /

This interview is part 2 of a 2-part interview with three members of the Mukilteo Fire Department who were overcome by carbon monoxide on an EMS call. Length: 49 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and

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The Communications Specialist Role in Forming Situational Awareness

Leave a Comment / Accountability, Article, Assumptions, Attention Management, Auditory exclusion, Confabulation, Distractions and Interruptions, Emotions, Risk Assessment, Size Up /

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information

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Responders Overcome by Carbon Monoxide – The Mukilteo Fire Story – Part 1 (Episode 308)

Leave a Comment / Accountability, Assumptions, Attention Management, Close Call, Communications, Competency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Expectations, Experience, Fear, Human Error, Human Factors, Illness, Judgment, Mindfulness, Miscommunications, Mission Myopia, Near Miss, Personal Protective Equipment, Personnel location, Pre Arrival Lens, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Vigilance /

This interview is part 1 of a 2-part interview with three members of the Mukilteo Fire Department who were overcome by carbon monoxide on an EMS call. Length: 43 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and

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Surviving the Fire Service – The Todd LeDuc Interview (Episode 307)

1 Comment / Accountability, Assumptions, Attitude, Biases, Bravado, Complacency, Culture, Decision Making, Defiance, Denial, Ego, Emotions, Fear, Human Behavior, Illness, Invincible, Line of Duty Death, Mindfulness, Near Miss, Optimism, Over Confident, Physical Fitness, Risk, Risk Assessment, Safety, SAMatters Radio, Situational awareness, Size Up, Stress, Vigilance, Weather, Workload Management, Worksheets /

An interview with Retired Broward County Operations Chief Todd LeDuc, discussing first responder health, wellness and survival. Length: 63 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the

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The Firefighter Near-Miss Reporting System – Part 2 (Episode 306)

Leave a Comment / Accountability, Close Call, Crew Resource Management, Culture, Decision Making, Experience, Explicit Knowledge, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Line of Duty Death, Mayday, Mayday and RIT, Near Miss, Neuroscience, Repetition, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Situational awareness /

Today’s episode is Part 2 of my 2-part interview with John Russ, Program Director for the IAFC Firefighter Near-Miss Reporting System. Length: 45 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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The Firefighter Near-Miss Reporting System – Part 1 (Episode 305)

Leave a Comment / Accountability, Close Call, Crew Resource Management, Culture, Decision Making, Experience, Explicit Knowledge, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Line of Duty Death, Mayday, Mayday and RIT, Near Miss, Neuroscience, Repetition, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Situational awareness /

Today’s episode is Part 1 of my 2-part interview with John Russ, Program Director for the IAFC Firefighter Near-Miss Reporting System. Length: 48 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Mission Myopia

Leave a Comment / Article, Attention Management, Bravado, Decision Making, Expectations, Mission Myopia, Safety, Size Up, Teamwork /

The tones drop for an apartment building fire. On the way, dispatch is advising multiple calls, confirming a working fire and the possibility of people trapped. The mind of the officer on the aerial platform is busy processing – thinking – anticipating – what will need to be done upon arrival? Of course, truck work

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Commercial Building Mayday. The Atascocita Fire Story – Part 2 (Episode 304)

Leave a Comment / Accountability, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Equipment, Expectations, Experience, Gut Feeling, Habits, Judgment, Leadership, Mayday, Mayday and RIT, Miscommunications, Mission, Muscle Memory, Near Miss, Optimism, Over Confident, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Time Distortion, Training /

Today’s episode is Part 2 of my 2-part interview with three command officers from the Atascocita Fire Department in Houston, Texas, sharing a story of a commercial building fire that resulted in a mayday. Length: 63 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking

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Physical Condition Assessments Improve Situational Awareness

Leave a Comment / Accountability, Article, Checklists, Crew Resource Management, Decision Making, Fatigue, Firefighter Situational Awareness, Human Factors, PAR, Physical Fitness, Safety, Stress, Technology, Weather /

One of the primary purposes of a Personnel Accountability Report (PAR) is to ensure  the incident commander and safety officer know where crews are and that all members are accounted for. In the event of a rapid change in conditions or an unforeseen turn of events, the PAR can be used to quickly account for

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