human error

Episode 235 | Richard Marcus Interview

Leave a Comment / Automatic Action, Close Call, Communications, Decision Making, Distractions and Interruptions, Equipment, Expectations, Interruptions, Lost Focus, Mindfulness, Miscommunications, Near Miss, Preoccupation, Radios, Risk, Risk Assessment, Routines, Safety, SAMatters Radio, Teamwork, Vigilance /

This episode is a flashback episode where Firefighter Richard Marcus recounts the day the apparatus he was riding in struck a tree while returning from a call. Length: 44 minutes     Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational […]

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Episode 234 | The Dirty Dozen – Killer Situational Awareness Barriers

Leave a Comment / Auditory exclusion, Cognitive Memory, Communications, Complacency, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Expectations, Experience, Fear, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Intuition, Judgment, Long-Term Memory, Meta Awareness, Miscommunications, Mission, Mission Myopia, Multitasking, Muscle Memory, Overload, Overwhelm, Perception, Perception Of Reality, Prediction, Pressure, Radios, Repetition, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Situational awareness, Size Up, Stress, Tacit Knowledge, Task Fixation, Tunnel Vision, Tunneled Senses, Under Confident, understaffing, Vigilance, Workload Management, Worksheets /

This episode discusses some of the most challenging barriers to situational awareness while working in high-risk, high-consequence environments.  This is part 2 so if you missed part 1 – Episode 233 – be sure to check it out first and that will help you understand the challenges we are going to discuss here. Length: 36

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Episode 233 | The Process for Developing Situational Awareness

Leave a Comment / Auditory exclusion, Cognitive Memory, Communications, Complacency, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Expectations, Experience, Fear, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Information overload, Intuition, Judgment, Long-Term Memory, Meta Awareness, Miscommunications, Mission, Mission Myopia, Multitasking, Muscle Memory, Overload, Overwhelm, Perception, Perception Of Reality, Prediction, Pressure, Radios, Repetition, Risk Assessment, Routines, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Situational awareness, Size Up, Stress, Tacit Knowledge, Task Fixation, Tunnel Vision, Tunneled Senses, Under Confident, Vigilance, Workload Management, Worksheets /

The episode discusses the process for developing and maintaining situational awareness.  We will discuss the foundation, walls and roof of the SA development process. This is part 1 of a 2-part episode.   Length: 36 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking

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Situational Awareness Matters

Nine Dangerous Mindsets: Part 8 – The Slacker

3 Comments / Article, Complacency, Culture, Firefighter Situational Awareness, Human Behavior, Incompetence, Safety, Situational awareness, Training /

Welcome to part eight of the Nine Dangerous Mindsets series. In this installment I’m going to take on one of the most challenging and perhaps one of the most frustrating mindsets – the Slacker. This mindset is dangerous to situational awareness because a Slacker does so little to ensure his or her personal readiness for

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Episode 232 | Kevin LaChapelle Interview Part 2

Leave a Comment / Assumptions, Cognitive Memory, Communications, Confabulation, Confusion, Decision Making, Emotions, Expectations, Hallucinations, Judgment, Near Miss, Neuroscience, Over Confident, Perception, Perception Of Reality, Pre Arrival Lens, Repetition, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up /

This episode is part 2 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 37 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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Episode 231 | Kevin LaChapelle Interview Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Auditory exclusion, Automatic Action, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Fatigue, Fear, Habits, Mayday, Mindfulness, Miscommunications, Mission, Personnel location, Pre Arrival Lens, Prediction, Progress Reports, Radios, Response Time Delays, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, understaffing /

This episode is part 1 of a 2-part interview with Fire Chief Kevin LaChapelle from the Franklin, New Hampshire Fire Department sharing the details of mayday event that occurred in Franklin.   Length: 60 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your

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Episode 230 | Confabulated Reality

Leave a Comment / Assumptions, Cognitive Memory, Communications, Confabulation, Confusion, Decision Making, Emotions, Expectations, Hallucinations, Judgment, Neuroscience, Over Confident, Perception, Perception Of Reality, Preoccupation, Repetition, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up /

This episode discusses what confabulation is and how our brains can make up its own reality, which can include eliminating factual information and making up untruthful information.   Length: 21 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness

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SAM 229 | Jonathan Hancock Interview

Leave a Comment / Accountability, Anger, Auditory exclusion, Close Call, Communications, Confusion, Crew Resource Management, Expectations, Experience, Fear, Frustration, Miscommunications, Near Miss, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Size Up, Staffing, Task Fixation, Teamwork, understaffing /

Firefighter Jonathan Hancock found himself alone, unexpectedly, in the middle of a residential dwelling fire.  This is his story about how it happened and his lessons learned.   Length: 46 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness

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Episode 228 | Perry Hall Interview – Part 2

Leave a Comment / Accountability, Assumptions, Attention Management, Automatic Action, Benchmarks, Building Construction, Close Call, Communications, Confusion, Crew Resource Management, Decision Making, Distractions and Interruptions, Emotions, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Goals, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Intuition, Mayday, Mayday and RIT, Miscommunications, Mission, Mission Myopia, Muscle Memory, Near Miss, Neuroscience, Over Staffing, Perception Of Reality, Personal Protective Equipment, Personnel location, Physical Fitness, Prediction, Preoccupation, Progress Reports, Radios, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Time Distortion, Training /

This episode is part two of a two-part interview with Perry Hall, a firefighter who shared his story of a horrific near-miss event and the life-changing impact it has had on him.   Length: 61 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking

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Episode 227 | Perry Hall Interview – Part 1

Leave a Comment / Accountability, Assumptions, Attention Management, Automatic Action, Benchmarks, Building Construction, Close Call, Communications, Confusion, Crew Resource Management, Decision Making, Disoriented, Distractions and Interruptions, Emotions, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Goals, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Intuition, Mayday, Mayday and RIT, Miscommunications, Mission, Mission Myopia, Muscle Memory, Near Miss, Neuroscience, Over Staffing, Perception Of Reality, Personal Protective Equipment, Personnel location, Physical Fitness, Pre Arrival Lens, Prediction, Preoccupation, Progress Reports, Radios, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Teamwork, Time Distortion, Training /

    This episode is part one of a two-part interview with Perry Hall, a firefighter who shared his story of a horrific near-miss event and the life-changing impact it has had on him.   Length: 72 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are

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