Human Performance Improvement

First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385

Leave a Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Mission, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork /

This is part 2 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire.  As the officer on the first-in […]

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First-in engine under gunfire: The Chris Paskett Interview: Part 1 – SAM 384

1 Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork /

This is part 1 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire.  As the officer on the first-in

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What first responders need to know about explosives: The Jarred Alden Interview. Part 1 – SAM 381

1 Comment / Accountability, Assertiveness, Close Call, Communications, Decision Making, Equipment, Expectations, Experience, Explicit Knowledge, Firefighter Situational Awareness, Judgment, Mental Models, Mission, Near Miss, Perception, Prediction, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Teamwork, Training, understaffing /

This episode is part 1 of a 2-part interview Akron (OH) Fire Lieutenant Jarred Alden shares what we need to know about homemade explosive devices, blast effect, treating blast injury victims, and more. Lieutenant Alden is a paramedic and operations officer for the Akron (OH) Fire Department. He has 17+ years of experience as a

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Improving Responder Safety on the Roadway: The John Gonzalez Interview -SAM 380

Leave a Comment / Assumptions, Attention Management, Automation, Close Call, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Mindfulness, Mission, Mission Myopia, Personnel location, Prediction, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Situational awareness, Situational Readiness, Teamwork, Technology, Tunnel Vision, Vigilance /

This episode is an interview with John Gonzalez from Florian Re Appratus, a company focused on improving responder safety on roadway incidents. John Gonzalez is a past District Chief of Toms River Fire District 1 in Ocean County, NJ and has been an active volunteer firefighter for over 30 years.  Chief Gonzalez served as a

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Preventing a Mass Shooter Event: The Darin Wall Story SAM 379

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Decision Making, Gut Feeling, Human Behavior, Hyper Vigilance, Intuition, Judgment, Mindfulness, Perception, Prediction, Risk, Risk Assessment, SAMatters Radio, Situational awareness, Size Up, Vigilance /

This episode interviews a man whose situational awareness and intuition helped him prevent a mass shooting event in Boise, Idaho. On September 4, Grayhawk bass player, Darin Wall, stopped a potential mass shooting by preventing a man from gaining entry into a private party at an event where the band had played earlier in the

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When Training Goes Wrong: The Stan Mettinger Story – SAM 378

Leave a Comment / Assumptions, Attitude, Close Call, Competency, Decision Making, Equipment, Expectations, Experience, Human Error, Incompetence, Judgment, Lost Focus, Mindfulness, Near Miss, Personal Protective Equipment, Preoccupation, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Teamwork, Training, Tunnel Vision, Vigilance /

This episode shares the story of a firefighter who was burned during a vehicle fire training scenario.  Stan Mettinger was setting up a training scenario that involved setting vehicles on fire.  He was using diesel fuel to ignite hay inside the vehicle when the vapors flashed and set Stan on fire resulting in first, second

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Simulations Improve Situational Awareness – SAM 371

Leave a Comment / Assumptions, Attention Management, Automatic Action, Benchmarks, Cognitive Memory, Communications, Competency, Decision Making, Expectations, Experience, Explicit Knowledge, Habits, Human Behavior, Human Error, Human Factors, Intuition, Judgment, Mindfulness, Neuroscience, Pattern Matching, Pre Arrival Lens, Prediction, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Simulation, Situational awareness, Standard Operating Procedures/Guidelines, Technology, Training, Workload Management, Worksheets /

In this episode, we discuss how simulations can improve situational awareness. Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In neuroscience, this is called projection and it simply means you are able to predict, or project, the future events. This is accomplished through mental

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How Expectations Influence Situational Awareness – SAM 370

Leave a Comment / Assumptions, Cognitive Memory, Decision Making, Expectations, Experience, Explicit Knowledge, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Intuition, Judgment, Mental Models, Mindfulness, Neuroscience, Progress Reports, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Tacit Knowledge /

In this episode, we discuss how the role expectations play in helping developing situational awareness and influencing decision making.    Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In neuroscience, this is called projection and it simply means you are able to predict, or

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Complacency – SAM 369

Leave a Comment / Assumptions, Attitude, Bravado, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Ego, Error Creep, Expectations, Experience, Firefighter Situational Awareness, Goals, Habits, Human Behavior, Human Error, Human Factors, Invincible, Judgment, Leadership, Mind Drift, Mindfulness, Mission, Mission Myopia, Neuroscience, Over Confident, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Task Fixation, Vigilance, Workload Management /

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché

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Distractions and Interruptions – SAM 368

Leave a Comment / Attention Management, Checklists, Decision Making, Disoriented, Distractions and Interruptions, Expectations, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Interruptions, Judgment, Lost Focus, Mindfulness, Motion Induced Blindness, Neuroscience, Overload, Overwhelm, Personnel location, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Situational awareness, Task Fixation, Technology, Vigilance /

In this episode, we preview the distractions and interruptions chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Along a worker’s journey toward envisioning, developing, and implementing their plan to guide their (hopefully) successful outcome, they are likely to encounter two situational awareness barriers that can quickly derail their focus. Distractions

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