leadership

Herd mentality can impact situational awareness

I was recently reading some research that mentioned the cognitive bias known as herd mentality (or herd behavior). Stated basically, individuals will group and follow each other for inexplicable reasons. This is sometimes referred to as the “mob mentality” and is observed during riots. When one person yells loudly and charges forward, the herd (or […]

Herd mentality can impact situational awareness Read More »

Firefighting: It’s a whole new ballgame

There is little doubt the economic recession of 2008-2009 had a significant impact on the nation’s fire service. Hardly a day went by where there wasn’t some news about an organization that downsized, rightsized or capsized. There are all kinds of explanations and terms being attached to what happened. One I heard at the time

Firefighting: It’s a whole new ballgame Read More »

Fear can be a barrier to situational awareness

Everyone has fears and fear can certainly impact a person’s situational awareness. Some people are better at controlling their fears while others are controlled by their fears. Some people mask their fears well while others wear their fear on their sleeves. Some people live in denial of their fears and others face their fears and

Fear can be a barrier to situational awareness Read More »

Explaining Tunnel Vision

When it comes to developing and maintaining situational awareness, tunnel vision is a big deal. Effective situational awareness is developed from having a broad perception of the environment in which you are operating. As your focus narrows, you start to miss things. Those “missed things” are like lost puzzle pieces, leaving holes in your understanding

Explaining Tunnel Vision Read More »

Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

Explaining Resistance to Change Read More »

Every EMS Call Starts with Scene Safety

“Scene Safe, BSI.” These words have been uttered by every first responder who has ever received medical training. In fact, any responder who has performed a practical exercise for certification knows the first two mandatory skills to be completed on the evaluation checklist are: (1) Ensure the scene is safe before entering; and (2) Don

Every EMS Call Starts with Scene Safety Read More »

Don’t shoot the messenger

Situational awareness is developed by combining three component parts: perception, understanding and prediction. The first part, perception, is a process of gathering information – clues and cues – about what is happening in the environment around you. Some of those clues and cues are obvious. Others are subtle. Some happen right in front of you.

Don’t shoot the messenger Read More »

Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

Culture And Situational Awareness Read More »

Confabulation: It Sounds Better Than Lying

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

Confabulation: It Sounds Better Than Lying Read More »

Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

Complex Communications Read More »