leadership

Every EMS Call Starts with Scene Safety

“Scene Safe, BSI.” These words have been uttered by every first responder who has ever received medical training. In fact, any responder who has performed a practical exercise for certification knows the first two mandatory skills to be completed on the evaluation checklist are: (1) Ensure the scene is safe before entering; and (2) Don […]

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Don’t shoot the messenger

Situational awareness is developed by combining three component parts: perception, understanding and prediction. The first part, perception, is a process of gathering information – clues and cues – about what is happening in the environment around you. Some of those clues and cues are obvious. Others are subtle. Some happen right in front of you.

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Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

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Confabulation: It Sounds Better Than Lying

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

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Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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Complacency: A Killer of First Responders

Curiosity killed the cat. But it’s not curiosity that is killing first responders. It’s complacency contributing to flawed situational awareness. What does it mean to be complacent? I could offer you the Webster’s dictionary definition. Instead, I’d like to offer you a definition based on my observations of those who suffer from the affliction. Complacent:

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Communications Overload Impacts Situational Awareness

In reading casualty reports you will often see issues related to communications as a contributing factor. Miscommunications, lack of communications or too much radio traffic (to include overloaded radio channels) are often cited. It is the last of these issues I want to address. There is an inherent cognitive consequence from too much communications that

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Bravado

  For the most part, I am fortunate. The first responders who attend my situational awareness classes are humble, courteous and professional. They come to the programs eager to learn, open-minded and ask really smart questions. Clearly, their focus is on improving their safety. But… every once in a while, I get “that guy.”

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Situational Awareness Matters!

Begin With The End In Mind

One of the essential components of well-developed situational awareness is being able to accurately predict the future. This prediction should be made during the initial scene size up and then it should be updated often as the incident progresses. In this segment, the need to begin with the end in mind will be explored and

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Are You Assuming Risk or Creating Risk?

I recently read an article where the author was taking exception to the risk management maxim: ‘We will risk a lot to save a lot and risk little to save little.’ There are several variations on this maxim, including: ‘Great risks will be taken to save savable lives; Moderate risks will be taken to save

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