I recently was contacted by a fire officer asking whether their mayday procedure should include a provision for a dedicated mayday channel for the distressed crew to transmit their post-mayday traffic on. This is a question I’ve been asked often enough that I want to dedicate an article to the topic of mayday communications procedures.
Mayday Radio Channel Read More »
Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but
Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390 Read More »
One of the foundations of situational awareness development is being able to make accurate predictions of future events. Making (accurate) predictions is a fairly complex neurological process that relies heavily on gathering information, comprehending the meaning of the information, tapping into your stored knowledge of past experiences, trusting your intuition and using your imagination to
Unexpected Information Can Be a Barrier to Situational Awareness Read More »
Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information
The Communications Specialist Role in Forming Situational Awareness Read More »
You may or may not know there are researchers who dedicate their lives to understanding what makes someone an expert and how long it takes for them to acquire the knowledge to be an expert. One of the pioneers in the field of expert knowledge research is K. Anders Erickson. The findings of Dr. Erickson’s
You Can’t Rush Expertise Read More »
Many first responder training programs use simulation in the development of decision-making competencies. Simulation exercises help develop skills in setting strategy and tactics, in applying policies and procedures and in developing critical thinking skills. How can simulations be used in the development of situational awareness skills? The answer lies, in part, in understanding what situational
Using the Simulation Environment to Improve Situational Awareness Read More »
The topic of situational awareness is growing in popularity in the fire service and this is a good thing. For decades the casualty reports have revealed that flawed situational awareness leads to poor decision making and has contributed to tragic fireground outcomes. I am honored to see many of the teachings being shared here on
Situational Awareness is a Complex Topic Read More »
Recently I received a phone call from a fire captain in Colorado. He wanted to discuss some training ideas I inspired during my recent Training for Failure program his department hosted. One of the topics we addressed was teaching firefighters how to speak up when they have concerns. Teaching how to do this is especially
The Art of Speaking Up Read More »
During a recent Flawed Situational Awareness program I conducted an exercise to show just how stubborn our brains can be. Without going into too much detail here, the exercise is designed to demonstrate the consequences of relationship biases. The results of the exercise are quite predictable and consistent. Whether we like it or not, our
Relationship Bias – A Barrier to Situational Awareness Read More »
As you attend conferences that have vendor display areas, pay attention to how many incident management software vendors claim to have programs that can “develop situational awareness” in first responders. This claim is often founded on the belief that as the software is able to capture, assemble and display layers and layers of data that,
Nine considerations when evaluating incident command software Read More »
